Your browser version is no longer supported, so you may experience issues while using this site.
Please upgrade to a current browser to enjoy the best experience.
It’s now easier to set or change your debit card PIN
You can conveniently set or change the PIN for your Suncorp cards via Internet Banking or the Banking App.
Meet Fred, just like many of us he is brilliant at remembering every line from the movies…
But when it comes to remembering important things like his PIN it's hasta la vista, baby...
That’s why we’ve now made changing your Suncorp debit card PIN easy on your desktop or smartphone.
Simply, log in and select Manage Accounts & Cards
Then choose “Update card PIN” beside the card you want to change the PIN for.
Enter the verification code sent by text to your mobile.
Then key in your new PIN number.
That was easy, wasn’t it Fred?
How to set or change your debit card PIN
FYI, you may need to add the account to which your card is linked via Internet Banking before updating your PIN. Find out more.
Need to update your credit card PIN? Easy! Just use the Credit Card Services link in Internet Banking. Find out more.
Download the app today
The Suncorp Bank mobile app gives you fast and secure access to your money.
Frequently Asked Questions: PIN Reset
Why do I need a mobile phone number to reset my PIN?
For security reasons a mobile phone number is required to receive a temporary password to allow you to reset your PIN. If a mobile phone number is not registered, you will need to call us on 13 11 55 to update your contact number.
If you have locked your Visa Debit Card using the lock function in Suncorp Mobile Banking App you will need to unlock your card before you can reset your PIN.
If you are unable to set or reset your PIN via Internet Banking or Suncorp Mobile Banking App contact your nearest Suncorp Store or call us on 13 11 55.
You can reset your PIN via Internet Banking and the Suncorp Mobile Banking App.
You can update your PIN for both Visa Debit and EFTPOS cards.
To reset your credit card PIN, navigate to Credit Card Services via the Manage Accounts link in Internet Banking.
If you lose your card completely, please call us immediately on 13 11 55 to cancel and re-issue a new card to you.
View the Suncorp Bank App Terms and Conditions.
The iOS application supports version 10.0 and above. Learn how to update your Apple device. The Android application supports version 5.0 and above.
Internet connection is required when using the Suncorp Bank iPhone or Android app. Normal data charges apply.
