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Mobile App

The Suncorp Bank mobile app gives you fast and secure access to your money, anywhere, anytime.

There are two apps available on the app stores for Suncorp banking customers. The Suncorp Bank app and the Suncorp App. Because we're retiring the Suncorp Bank app soon, we recommend that you move to the Suncorp App.

When you make the move, all your transaction history and account will be waiting for you. Login with your usual account details and setup your profile in minutes.

Key features


Fingerprint, Face or 4 digit Login

Login quickly with a 4 digit passcode, touchID or FaceID1.

Check Interest & Repayment Information

Monitor your loan and credit card repayments and due dates, plus your current interest rates.

Check Balances & Recent Transactions

Real time balance access as well as viewing and searching recent transactions.

Quick Balance

Check your balance simply by swiping the login screen.

Update your card PIN

You can conveniently set or change your card PIN.

Card Lock

Temporarily lock your Visa card transactions.


Pay your bills easily through BPAY®

Access Statements

Save, download, or print your eStatements while you're out and about.

Plus loads of other great features


Split Shared Bills

Take the hassle out of splitting bills with ‘BillSplitter'. Easily notify others of money they owe you, and receive a notification as soon as they’ve paid you back. Our BillSplitter feature was awarded a Canstar Innovation Excellence award in 2016. Watch the BillSplitter video

Nickname Accounts

Give your accounts nicknames so you can easily identify them on the go.

Share Account Details

Easily send your BSB and account number to friends and family via SMS for those ‘I owe you’s’.

Securely Email Us

Send us a secure message if you have a specific enquiry on your account or transaction.

View Transaction History

View 6 months of account transactions and pending transactions recently made on your Visa Debit card or Clear Options Credit Card.*


Access calculators and tools to help manage your spending.

View your Super

Easily check your superannuation balance and manage contributions.

A walk through of the key features




Mobile Banking is very secure and uses a range of protection options to help ensure peace of mind when you bank on a mobile.

Security Features

  • Locking your logon if more than 3 incorrect attempts are made
  • Real time fraud monitoring
  • Secure encryption (secret code to protect your information)
  • 2 factor authentication (to identify both your password/passcode and your device)
  • Firewalls (virtual security walls that protect your money).

And loads more, visit how we protect you online for more information.

Security Token Codes

To maintain a high level of safety for our customers, a Security Token Code is required to approve certain banking transactions, such as changing your daily transfer limit. You can quickly generate a Security Token Code via the Suncorp Secured App in just a few clicks. The app is free and is available for iOS and Android.

Managing Card Security

If you lose your card, you can temporarily place a block on it via Mobile Banking. You can also place real time controls on locking:

  • payWave transactions
  • Internet shopping transactions
  • Overseas purchases in-store
Learn more about Card Lock

Help & Support

FrequeNtly Asked QuestionS

How do I access Suncorp Internet Banking from my mobile device?

You can easily download the Suncorp Bank mobile app from the App store or Google Play store by searching for “Suncorp Bank”.

If you need to access functionality from your mobile device or tablet, which is available via Internet Banking and not the Suncorp Bank mobile app, navigate to and click the “login” button. From there, your navigation experience will depend on what sort of device you’re using.

Apple iOS devices

When you first view the login page, you’ll automatically be viewing the mobile version. If you’d like to view the full version of the site, you’ll need to log out and then click on “Go to Full Site”. You’ll be redirected back to the login page. Once you’ve logged in, you’ll be looking at the full version of the Internet Banking site.

Android devices

When you first view the login page, you’ll be viewing the full version of the site. If you want to view the mobile site, you’ll need to log out and select “Go to Mobile Site” from the confirmation page. You’ll then be redirected to the mobile version of the site.

View the Suncorp Bank App Terms and Conditions

The iOS application supports version 10.0 and above. Learn how to update your Apple device.

The Android application supports version 5.0 and above.

1FaceID login is available on the iPhone X device only. Please refer to our Mobile Banking terms and conditions before using.

Internet connection is required when using the Suncorp Bank iPhone or Android app. Normal data charges apply.

Banking products issued by Suncorp-Metway Ltd ABN 66 010 831 722 AFSL No 229882 Australian Credit Licence No 229882. Approved applicants only. Terms and conditions apply and are available on request. Fees and charges apply. Please read the applicable Product Information Document before making any decisions about a product. Contact us for a copy.

*Citigroup Pty Limited ABN 88 004 325 080 AFSL no. 238098 Australian Credit Licence 238098 (Citigroup) is the credit provider and issuer of Suncorp Clear Options Credit Cards. Suncorp Bank promotes and distributes Suncorp Clear Options Credit Cards on Citigroup’s behalf under an agreement with Citigroup. Suncorp Bank will not guarantee or otherwise support Citigroup’s obligations under the contracts or agreements connected with the credit cards (other than those relating to Suncorp Bank internet banking and telephone banking).

Apple, iPhone and App Store are trademarks of Apple Inc.

Google Play and the Google Play logo are trademarks of Google Inc.

BPAY® Registered to BPAY Pty Ltd ABN 69 079 137 518.