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Banking with the Suncorp App

As a Suncorp Bank customer, you can use the Suncorp App to get fast and secure access to your money. Anywhere, anytime. It’s easy to transfer money, pay bills, make payments and more.

Apple app store button  Google Play button

Check balances & recent transactions 

Get real-time access to the balances of your everyday transaction and savings accounts. View and search recent transactions. Receive in-app activity alerts when you’ve made a payment.

It’s easier then ever to stay on top of your money.

Secure login

Securely log in to your device, as well as authorise transactions, using a passcode, Touch ID or Face ID.

Quick fingerprint login

Fingerprints stored on your mobile device can be used to access the Suncorp App and all its features. To use this feature, you must agree to the Suncorp App’s Terms and Conditions.

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Temporarily lock your Suncorp Visa Debit card if it’s been lost or stolen

Set a temporary lock on your Suncorp Visa Debit card if it’s lost or stolen, or you suspect fraud. This won’t cancel your card, but will prevent any activity on it, including purchases made online, in store, or via Google Pay and Apple Pay 2. Ready to use your card again? Simply unlock it within the Suncorp App. Easy!

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Fast payments and PayID

With the Suncorp App, you can send money to and from eligible bank accounts in near real time.

This new fast payment service is called Osko.* It’s automatic for payments made via the Suncorp App from most Suncorp Bank personal and business accounts to another account when using a PayID or to eligible accounts at other Osko participating banks when using a BSB and account number.

You can also use the Suncorp App to set up a PayID in connection with most personal accounts^. A PayID is a unique identifier, such as your mobile number or email address, that you link to your account. Using a PayID to receive an Osko payment can be easier than using your BSB and account number, if the person paying you is permitted by their bank to pay to a PayID.

Find out more

Apple Pay

Apple Pay is a convenient way to pay with your Suncorp Visa Debit card. To get started, add your Suncorp Visa Debit card to your Apple Pay Wallet using the Suncorp App: 

  1. Visit the ‘Banking’ tab 
  2. Click ‘Manage’ (on the right-hand side of your accounts list), then click on ‘Manage Cards’ under the ‘Accounts’ header .
  3. Select the relevant Suncorp Bank Visa Debit card. Once the Visa Debit card page displays, select ‘Add to Apple Wallet’ on your VISA Debit card.
  4. Follow and complete the screens to finalise setup.
  5. Once complete you’ll be returned to the ‘Apple Pay’ page in the Suncorp App, with the nominated card displaying ‘Card added in Apple Wallet’

Manage recurring / future payments

Manage all immediate, future and recurring payments from your eligible Suncorp Bank accounts on the Suncorp App. You’ll get notified if anything doesn’t go through.

Plan ahead and set up future dated payments so you can choose to pay someone on your specified date. You can make regular and ongoing payments using Transfer, Pay Someone or BPAY. Choose weekly, fortnightly or monthly recurring payments.

Financial fitness

Use the Suncorp App to help you get financially fit. The Suncorp Dollar Tracker is great for planning your long-term financial goals, plus you can see where you’re spending your money. You can track and categorise connected Suncorp Bank account transactions into 14 expense categories, such as food, energy bills and entertainment. Pretty cool, huh?

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* Osko fast payments can only be made via the Suncorp App to a PayID or to the BSB and account number of an Osko enabled account at another Osko participating financial institution, and not via other access methods such as Internet Banking or the Suncorp Bank App. Osko fast payments cannot be made from or to Passbook accounts, General Trust Accounts, loan accounts (other than line of credit and overdraft facilities), Farm Management Deposit Accounts and Fixed Term Deposits. Osko fast payments cannot be made from Kids Savings Accounts, Agent’s Statutory Trust Accounts (Qld, NSW) and Solicitor’s Trust Accounts (Qld) but can be made to them. Future-dated and recurring payments and Business Payment Credits will not be made as Osko fast payments. For full details about terms and restrictions that apply to Osko fast payments please read our Terms and Conditions for Suncorp Accounts and Continuing Credit Accounts and the Product Information Document applicable to your account.

^ A PayID can only be created via the Suncorp App and if you accept and can satisfy our PayID Terms and Conditions. A PayID cannot be created in connection with a Business Account, a Passbook Account, Kids Savings Accounts, loan accounts (other than line of credit and overdraft facilities), Farm Management Deposit Accounts and Fixed Term Deposits. Certain types of mobile numbers (eg. international numbers) and email addresses may not be in a format which is compatible with our PayID requirements and, therefore, cannot be created as a PayID.

1 The Reward and Recognition program ("Suncorp Benefits") is being operated by EONX Services Pty Ltd ABN 39 615 958 873. To register for Suncorp Benefits you must hold a current eligible personal policy or an eligible personal product or service from one of the brands in the Suncorp Network brand. Purchase limits apply to each individual retailer. See full Terms and Conditions. Use of Suncorp Benefits is subject to the operator’s privacy policy. Apple, iPhone and App Store are trademarks of Apple Inc. registered in the U.S., and other countries and regions. Google Play and the Google Play logo are trademarks of Google Inc.

2 Internet connection is required when using the Suncorp App. Normal data charges from your internet service provider will apply. Apple and the Apple logo are trademarks of Apple Inc, registered in the U.S. and other countries and regions. App Store is a service mark of Apple Inc. Google Play and the Google Play logo are trademarks of Google Inc

Banking products are issued by Suncorp-Metway Ltd ABN 66 010 831 722 (“Suncorp Bank”). Eligibility criteria, conditions and fees apply and are available on request. Please read the relevant Product Information Document before making any decision about this product. Contact us for a copy.

Sequences shortened and scenes simulated. Rewards screen image is illustrative only.

Banking and insurance products are issued by different Suncorp Group entities which are not responsible or liable for products and services by other Suncorp Group entities.

Apple Pay works with iPhone 6 and later in stores, apps, and websites in Safari; with Apple Watch in stores and apps (requires iPhone 6 or later); with iPad Pro, iPad (5th generation), iPad Air 2, and iPad mini 3 and later in apps and websites in Safari; and with Mac (2012 or later) in Safari with an Apple Pay–enabled iPhone or Apple Watch. For a list of compatible Apple Pay devices, see support.apple.com/km207105. The Suncorp Bank Eftpos card is currently not available for Apple Pay payments within apps, on the web with Safari or for use overseas.

Eligible Suncorp accounts

flexirates are available with: 55 Plus Account, Everyday Options sub accounts, eOptions Account and Business Saver Account.  

Got a Question?

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