View account activity
Temporarily lock or set restrictions on your Visa Debit card
Report your Visa Debit card as lost or stolen
Transfer money in under a minute with fast payments
Apple Pay and Google Pay
Manage recurring and future payments
Easily set or reset your Debit Card PIN
Receive payment notifications †
Register for home loan Cashback redraw
View account activity
View your everyday and savings account balances and recent transactions. Activate the App’s Quick Balance feature to nominate balances to view on the App’s home screen or in your phone widgets without logging in.
It’s easier than ever to stay on top of your money.
Securely log in to your device, as well as authorise transactions, using a
passcode, Touch ID or Face ID.
Fast payments and PayID
With the Suncorp App, you can send money to and from eligible bank accounts in near real time.
This new fast payment service is called Osko++. It’s automatic for payments made via the Suncorp App from most Suncorp Bank personal and business accounts to another account when using a PayID or to eligible accounts at other Osko participating banks when using a BSB and account number.
You can also use the Suncorp App to set up a PayID in connection with most personal accounts^. A PayID is a unique identifier, such as your mobile number or email address, that you link to your account. Using a PayID to receive an Osko payment can be easier than using your BSB and account number, if the person paying you is permitted by their bank to pay to a PayID.
Add your card to Apple Pay® or Google Pay™
Use your phone’s digital wallet to make secure payments on the go.
Log in to the Suncorp App, from the Banking screen tap ‘Manage cards’, choose the card then tap ‘Add to Apple Wallet’.
Manage recurring / future payments
Manage all immediate, future and recurring payments from your eligible Suncorp Bank accounts on the Suncorp App. You’ll get notified if anything doesn’t go through.
Plan ahead and set up future dated payments so you can choose to pay someone on your specified date. You can make regular and ongoing payments using Transfer, Pay Someone or BPAY. Choose weekly, fortnightly or monthly recurring payments.
Use the Suncorp App to help you get financially fit. The Suncorp Dollar Tracker is great for planning your long-term financial goals, plus you can see where you’re spending your money. You can track and categorise connected Suncorp Bank account transactions into 14 expense categories, such as food, energy bills and entertainment. Pretty cool, huh?
Easily set or reset your Debit card PIN
Easily set your new Suncorp Visa Debit or eftpos Debit card PIN in the Manage Cards section of the Suncorp App. You can follow the same steps to reset your PIN.
- Log in to the Suncorp App
- Tap ‘Manage cards’ on the Banking screen
- Choose the card and select ‘Set Card PIN’
For security reasons a mobile phone number is required to receive a temporary password to allow you to set your PIN. If your mobile phone number is not registered in Online Banking or has recently changed, you will need to contact us to update your contact number before using the self-service option to set your PIN.
Register for home loan Cashback redraw
In just a few taps, you can request to enable the Online Cashback feature or request a once-off Cashback on eligible Suncorp Bank home loans via the Suncorp App.
Once approved for Online Cashback you’ll be able to redraw available advance funds from your home loan using either the Suncorp App or Internet Banking.
Once approved for a once-off Cashback payment the funds will be deposited into your nominated transaction account.
++ Osko fast payments can only be made to a PayID or to the BSB and account number of an Osko enabled account at another Osko participating financial institution. Osko fast payments cannot be made from or to Passbook accounts, General Trust Accounts, loan accounts (other than line of credit and overdraft facilities), Farm Management Deposit Accounts, PayLater Accounts and Fixed Term Deposits. Osko fast payments cannot be made from Kids Savings Accounts, Agent’s Statutory Trust Accounts (Qld, NSW) and Solicitor’s Trust Accounts (Qld) but can be made to them.
Staff assisted Osko fast payments cannot be made in branch from Carbon Insights Account and Sub-Accounts, Everyday Options Sub-Accounts, Business Saver Accounts or eOptions Accounts. Future-dated and recurring payments, Business Payment Credits and payments from accounts which requires 2 or more persons to sign to withdraw will not be made as Osko fast payments. We are gradually introducing Osko in Internet Banking so it may not be available for all eligible accounts until the full rollout is complete. Before you confirm a ‘Pay Someone’ transfer in Internet Banking, we will tell you if it will be sent via Osko.
For full details about terms and restrictions that apply to Osko fast payments please read our and the applicable to your account.
^ A PayID can only be created via the Suncorp App and if you accept and can satisfy our PayID Terms and Conditions. A PayID cannot be created in connection with a Business Account, a Passbook Account, Kids Savings Accounts, loan accounts (other than line of credit and overdraft facilities), Farm Management Deposit Accounts and Fixed Term Deposits. Certain types of mobile numbers (eg. international numbers) and email addresses may not be in a format which is compatible with our PayID requirements and, therefore, cannot be created as a PayID.
Apple, the Apple logo, Apple Pay and iPhone are trademarks of Apple Inc., registered in the U.S. and other countries and regions.
App Store is a service mark of Apple Inc.
Google Wallet, The Google Wallet logo, Google Pay, The Google Pay logo, Google Play and the Google Play logo are trademarks of Google LLC.
Android is a trademark of Google LLC.
Banking products are issued by Suncorp-Metway Ltd ABN 66 010 831 722 (“Suncorp Bank”). Eligibility criteria, conditions and fees apply and are available on request. Please read the relevant Product Information Document before making any decision about this product. Contact us for a copy.
Banking and insurance products are issued by different Suncorp Group entities which are not responsible or liable for products and services by other Suncorp Group entities.
Apple Pay works with iPhone 6 and later in stores, apps, and websites in Safari; with Apple Watch in stores and apps (requires iPhone 6 or later); with iPad Pro, iPad (5th generation), iPad Air 2, and iPad mini 3 and later in apps and websites in Safari; and with Mac (2012 or later) in Safari with an Apple Pay–enabled iPhone or Apple Watch. For a list of compatible Apple Pay devices, see support.apple.com/km207105. The Suncorp Bank Eftpos card is currently not available for Apple Pay payments within apps, on the web with Safari or for use overseas.
†Payment notifications are available for everyday transaction accounts, savings accounts, and loans for personal and business customers. Notifications for Credit Card payments are not currently supported. Suncorp Bank PayLater and flexiRate notifications cannot be turned off.
Eligible Suncorp accounts
flexirates are available with: 55 Plus Account, Everyday Options sub accounts, eOptions Account and Business Saver Account.