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Ways to Bank

Manage your money, your way, anywhere 24/7.

Suncorp App

Fast, secure and easy access to your money with the Suncorp App

  • Log in securely with a 4-digit PIN, Touch ID or Face ID1
  • Easily set or reset your Debit Card PIN 
  • Check balances and recent transactions
  • Transfer money in under a minute with fast payments*
  • Temporarily lock your Visa Debit card if it’s been lost or stolen
  • Know what, where and how much you’re spending with Suncorp Dollar Tracker

More on the Suncorp App

IOS badge having apple logo & text stating download on the app store  Google badge having Play store logo & text stating get it on Google play

 

Screenshot of the Suncorp app Dollar Tracker

Internet Banking

Managing your money online is simple, safe and convenient with Suncorp

What can I do in Internet Banking?

Check account balances and transaction history, plus create nicknames for your accounts.

Update your card PIN

Pay bills using BPAY®

Import your payees, BPAY® & direct debit details from another bank, to your Suncorp Account

Online Security

Cyber security and real time fraud detection

Industry level encryption and protection

2 factor authentication available with Suncorp Secure App

Debit cards -  Visa vs. eftpos

what's the deal?

Banking terms are confusing. We get it. It helps to think of an eftpos card as a way to access your money, instead of using cash. You need to be present to use your card – like in a store. A Visa debit card allows this too, but also lets you make purchases online and overseas.

Funds

Both eftpos and Visa debit cards use existing funds from your bank account (that means money you already have).

Region

eftpos is used in Australia only, whereas you can use Visa debit cards internationally as well.

The web

You can shop online with a Visa debit card, but eftpos is for in-person transactions only.

On the go

A Visa debit card lets you pay with payWave, Google Pay and Apple Pay. With an eftpos card you can pay with Tap and Pay and Apple Pay.

ATMs

Both eftpos and Visa debit cards let you withdraw cash from ATMs, local post offices, and supermarket chains.

Safety

Both eftpos and Visa debit cards are embedded with the latest EMV microchip technology, which provides both data protection and transaction security, for greater protection.

Making bank cards better

We’re working towards more inclusive and sustainable banking. From October 2021, all new and reissued Suncorp Bank Visa Debit and eftpos cards will:

  • be manufactured from 82% recycled material collected and re-purposed from post-industrial sources
  • include special features to assist customers living with visual impairments
  • be sent in a plastic-free, recyclable and biodegradable envelope.

Account holders aged between 11 and 15 years qualify for an eftpos card.
Visa debit cards are available if you are 16 years or older.

Digital Wallets

Make contactless payments on the go with your smartphone

Apple pay logo

Apple Pay. Helping you pay on the go.

Suncorp is making it easy to pay using your iPhone or Apple Watch, with Apple Pay now available.2

You can now add your debit card or Suncorp Clear Options Credit Card.

Google Pay logo 

Google Pay 

Leave your cards at home. Use your Android mobile device to make in-store purchases with Google Pay2 when you link your Suncorp Bank Visa Debit Card.

Stores 

Convenient banking services in person

Suncorp logo

Suncorp Stores

Visit a Suncorp Store to access a full range of financial services

  • Credit Card and Home Loan applications
  • Over the counter deposits & withdrawals, change or bank cheques
  • Insurance sales and enquiries
  • Depositing money via Smart Deposit ATM and Coin Machine

More on Suncorp Stores

Find your nearest store

Australia Post

Australia Post

Bank at Australia Post where you see Bank@Post™  

  • Deposit up to $9,995.95 in cash per day
  • Deposit cheques
  • Make up to $2,000 of withdrawals per day

More on Australia Post

Find your nearest Bank@Post outlet 

ATMs 

Access your money

  • Fee-free# withdrawals at any Suncorp Bank ATM, atmx, rediATM or the Big 4 banks’ ATMs
  • Deposit coins, notes and cheques
  • Exchange money

Find your nearest fee-free ATM 

Learn more about ATMs

Telephone Banking 

An automated service that makes managing your money 24/7 easy and convenient.

  • Check balances and recent transactions on your accounts
  • Transfer funds
  • BPAY®
  • Find out interest details

Simply call 13 11 25 to start phone banking or call 13 11 55 to set up Telephone Banking.

Mobile Lenders

Our home loan mobile lenders can visit you at home, work or even at a café, 7 days a week

  • One point of contact throughout, keeping you up to date & guiding you through the home loan process every step of the way.
  • Available 7 days a week they can meet at a time & place that suits you.
  • In some cases, our Mobile Lenders can even approve your new home loan on the spot.

Contact a Lender

* Osko fast payments can only be made via the Suncorp App to a PayID or to the BSB and account number of an Osko enabled account at another Osko participating financial institution, and not via other access methods such as Internet Banking or the Suncorp Bank App. Osko fast payments cannot be made from or to Passbook accounts, General Trust Accounts, loan accounts (other than line of credit and overdraft facilities), Farm Management Deposit Accounts and Fixed Term Deposits. Osko fast payments cannot be made from Kids Savings Accounts, Agent’s Statutory Trust Accounts (Qld, NSW) and Solicitor’s Trust Accounts (Qld) but can be made to them. Future-dated and recurring payments and Business Payment Credits will not be made as Osko fast payments. For full details about terms and restrictions that apply to Osko fast payments please read our Terms and Conditions for Suncorp Accounts and Continuing Credit Accounts and the Product Information Document applicable to your account.

1. FaceID login is available on the iPhone X device only. Please refer to our Mobile Banking terms and conditions before using.

2. Internet connection is required when using the Suncorp App. Normal data charges from your internet service provider will apply. Apple and the Apple logo are trademarks of Apple Inc, registered in the U.S. and other countries and regions. App Store is a service mark of Apple Inc. Google Play and the Google Play logo are trademarks of Google Inc

# Terms and conditions apply. Find out more on our Suncorp Bank ATMs page.

† From 31 December 2021 an ATM operator fee will be charged for any ATM withdrawal or enquiry made on a rediATM network ATM.