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Ways to Bank

Manage your money, your way, anywhere 24/7.

Suncorp App

Fast, secure and easy access to your money with the Suncorp App

  • Log in securely with a 4-digit PIN, Touch ID or Face ID1
  • Easily set or reset your Debit Card PIN 
  • Check balances and recent transactions
  • Pay someone in under a minute with fast payments++
  • Receive notifications for incoming and outgoing payments for eligible accounts
  • Temporarily lock your Suncorp Bank Visa Debit card
  • Report your Suncorp Bank Visa Debit card as lost or stolen and order a replacement
  • Know what, where and how much you’re spending with Suncorp Dollar Tracker

More on the Suncorp App

IOS badge having apple logo & text stating download on the app store  Get it on Google Play button

 

Suncorp app Dollar Tracker

Internet Banking

Managing your money online is simple, safe and convenient with Suncorp

What can I do in Internet Banking?

Check account balances and transaction history, plus create nicknames for your accounts.

Update your card PIN

Pay bills using BPAY®

Import your payees, BPAY® & direct debit details from another bank, to your Suncorp Account

Online Security

Cyber security and real time fraud detection

Industry level encryption and protection

2 factor authentication available with Suncorp Secure App

Debit cards -  Visa vs. eftpos

what's the deal?

Banking terms are confusing. We get it. It helps to think of an eftpos card as a way to access your money, instead of using cash. You need to be present to use your card – like in a store. A Visa debit card allows this too, but also lets you make purchases online and overseas.

Funds

Both eftpos and Visa debit cards use existing funds from your bank account (that means money you already have).

Region

eftpos is used in Australia only, whereas you can use Visa debit cards internationally as well.

The web

You can shop online with a Visa debit card, but eftpos is for in-person transactions only.

On the go

A Visa debit card lets you pay with payWave, Google Pay and Apple Pay. With an eftpos card you can pay with Tap and Pay and Apple Pay.

ATMs

Both eftpos and Visa debit cards let you withdraw cash from ATMs, local post offices3, and supermarket chains.

Safety

Both eftpos and Visa debit cards are embedded with the latest EMV microchip technology, which provides both data protection and transaction security, for greater protection.

Account holders aged between 11 and 15 years qualify for an eftpos card.
Visa debit cards are available if you are 16 years or older.

Making bank cards better

We’re working towards more inclusive and sustainable banking. From October 2021, all new and reissued Suncorp Bank Visa Debit and eftpos cards will:

  • be manufactured from 82% recycled material collected and re-purposed from post-industrial sources
  • include special features to assist customers living with visual impairments
  • be sent in a plastic-free, recyclable and biodegradable envelope.

Digital Wallets

Make contactless payments on the go with your smartphone

Apple pay logo

Apple Pay®.
Helping you pay on the go.

Suncorp is making it easy to pay using your iPhone or Apple Watch, with Apple Pay now available.2

You can now add your debit card or Suncorp Clear Options Credit Card.

Google Pay logo 

Google Pay™

Leave your cards at home. Use your Android™ mobile device to make in-store purchases with Google Pay2 when you link your debit card or Suncorp Clear Options Credit Card. 

Branches 

Convenient banking services in person

Suncorp logo

Suncorp Branches

Visit a Suncorp branch to access a full range of financial services

  • Credit Card and Home Loan applications
  • Over the counter deposits & withdrawals, change or bank cheques
  • Insurance sales and enquiries
  • Depositing money via Smart Deposit ATM and Coin Machine

More on Suncorp Branches

Find your nearest branch

Australia Post

Australia Post

Bank at Australia Post where you see Bank@Post™  

  • Deposit up to $9,995.95 in cash per day
  • Deposit cheques
  • Make up to $2,000 of withdrawals per day

More on Australia Post

Find your nearest Bank@Post outlet 

ATMs 

Access your money

  • Fee-free# withdrawals at any Suncorp Bank ATM, atmx or the Big 4 banks’ ATMs
  • Deposit coins, notes and cheques
  • Exchange money

Find your nearest fee-free ATM 

Learn more about ATMs

Telephone Banking 

An automated service that makes managing your money 24/7 easy and convenient.

  • Check balances and recent transactions on your accounts
  • Transfer funds
  • BPAY®
  • Find out interest details

Simply call 13 11 25 to start phone banking or call 13 11 55 to set up Telephone Banking.

Home Loans Experts

Our home loan experts can visit you at home, work or even at a café, 7 days a week

  • Get answers to your home lending questions, no matter how big or small.​
  • All assistance is 100% obligation-free - there's no cost or commitment.​
  • Get a call back within two hours (or next business day) to discuss your home lending needs.

Talk to a home loan expert

++ Osko fast payments can only be made to a PayID or to the BSB and account number of an Osko enabled account at another Osko participating financial institution. Osko fast payments cannot be made from or to Passbook accounts, General Trust Accounts, loan accounts (other than line of credit and overdraft facilities), Farm Management Deposit Accounts, PayLater Accounts and Fixed Term Deposits. Osko fast payments cannot be made from Kids Savings Accounts, Agent’s Statutory Trust Accounts (Qld, NSW) and Solicitor’s Trust Accounts (Qld) but can be made to them.

Staff assisted Osko fast payments cannot be made in branch from Carbon Insights Account and Sub-Accounts, Everyday Options Sub-Accounts, Business Saver Accounts or eOptions Accounts. Future-dated and recurring payments, Business Payment Credits and payments from accounts which requires 2 or more persons to sign to withdraw will not be made as Osko fast payments. We are gradually introducing Osko in Internet Banking so it may not be available for all eligible accounts until the full rollout is complete. Before you confirm a ‘Pay Someone’ transfer in Internet Banking, we will tell you if it will be sent via Osko.

For full details about terms and restrictions that apply to Osko fast payments please read our and the applicable to your account.

1. FaceID login is available on the iPhone X device only. Please refer to our Mobile Banking terms and conditions before using.

2. Internet connection is required when using the Suncorp App. Normal data charges from your internet service provider will apply.

3.Bank@Post is not available for the Carbon Insights Account using a Suncorp Bank Visa Debit card.

Apple, the Apple logo, Apple Pay and iPhone are trademarks of Apple Inc., registered in the U.S. and other countries and regions.
App Store is a service mark of Apple Inc.

Google Wallet, The Google Wallet logo, Google Pay, The Google Pay logo, Google Play and the Google Play logo are trademarks of Google LLC.
Android is a trademark of Google LLC.

# Terms and conditions apply. Find out more on our Suncorp Bank ATMs page.

Payment notifications are available for everyday transaction accounts, savings accounts, and loans for personal and business customers. Notifications for Credit Card payments are not currently supported. Suncorp Bank PayLater and flexiRate notifications cannot be turned off.