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Financial Difficulty
We’re here to help get you back on track.
Financial hardship can happen to anyone.
Finding it difficult to keep up with your financial commitments? Get in touch and we’ll work out a plan together.
Frequently Asked Questions
Put simply, financial difficulty is when you can’t pay your bills. It can happen as a result of a job loss, illness, family break ups, natural disasters like droughts or floods and many other reasons.
If you can’t make Suncorp loan repayments or meet other financial commitments – or you think you’ll be experiencing difficulty soon – we’re here to help.
Please contact us on 1800 225 223 (8:30am-5pm, Mon-Fri, AEST) or find out how to submit a request for assistance. Our Customer Assist team can help you get the support you need.
Please contact us on 1800 225 223 (8:30am-5pm, Mon-Fri, AEST) or find out how to submit a request for assistance. Our Customer Assist team can help you get the support you need.
Whether you need temporary assistance or help over a longer period, the sooner you get in touch, the sooner we’ll be able work out a plan to help you get back on track.
Yes, there are free and confidential financial counselling services that provide advice to Australians in every state and territory.
Find out more: