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Contact Us

Calling from overseas: +61 7 3362 1712
Lost or Stolen Cards: 1800 775 020​
or 13 11 55

Cash Passport 24/7 assistance

All Business Banking enquiries

Contact options

Choose the contact method you prefer.

For all general enquiries

Call 13 11 55

24 hours 7 days

Have a specific loan or internet banking enquiry? To make sure you speak to a specialist, here are the best times to call:

Internet & Mobile Banking

24hrs, 7 days a week

Personal Loans

New loans 8.30am-7pm Mon-Fri (AEST)

Existing loans 8am-6pm (AEST)

Credit Cards

New applications 8.30am - 6pm Mon-Fri (AEST)

Home Loans

New loans 8.00am-7pm Mon-Fri (AEST)

Existing loans 8am-6pm (AEST)

Specialist Contacts

Customer Relations

Compliments, Complaints, Problem Resolution

Share Trading

Share Trade Fax (+61) 02 8915 9484 or 1300 156 220

Margin Lending

Margin Lending Fax 1300 179 540

International Trade Finance


Financial Difficulties

Fax (07) 3031 2008

Suspicious Card Transactions
(Debit Cards)

13 11 55

(Overseas: +61 7 3362 1712)

Suspicious Card Transactions
(Credit Cards) 24/7

1300 221 576

(Overseas: +61 2 8225 0926)

Home Loan specialists

Have a home loan query? Get in touch with a mobile lender near you

Mobile lenders

You might also be looking for the following contact details:

Business banking



Suncorp Group Limited


Experiencing financial difficulty?

Are you experiencing or expecting a period in which you are unable to meet your financial commitments? Here at Suncorp Bank, we're committed to helping you out.

Find out how


Organising a Deceased Estate

We understand the loss of a loved one can be an incredibly difficult time, and that dealing with their finances may be the furthest thing from your mind.

To assist you during this trying time, we have a team of specialised staff who can help organise and finalise your loved one's banking affairs quickly, and easily.

Find out more