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 All Using Our Services FAQs

If you enter an incorrect PIN three times, your card will automatically be ‘blocked’ from further use. This means you won’t be able to use your card to make any puchases, even if you enter the correct PIN.

To unblock your card, please contact us.

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BSB: 484-799
Swift-Code: METWAU4B

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Products and services including banking and insurance (including home and car insurance) are provided by separate companies in the Suncorp Group. Suncorp Bank is only liable for the banking products or services it provides and not the products and services of the other companies in the Suncorp Group. Any advice has been prepared without taking into account your particular objectives, financial situation or needs, so you should consider whether it is appropriate for you before acting on it. Please read the relevant Product Disclosure Statements before you make any decision regarding these products. The Target Market Determination are also available. Copies of historical TMDs for credit card products can be obtained by calling 13 11 55.