I need a copy of my eStatements, how can I get them?
You can access any eStatements issued since 1 July 2013 in Internet Banking or the Suncorp App. Simply log in to Internet Banking and select ‘eStatements’ from the left hand menu to see a list of available statements.
You can view a short video showing you how to switch to e-statements:
Meet Mick and Mia.
They want access to their statements where and when it suits them.
They’re also mindful of the environment and want to reduce their use of paper.
You can easily switch from paper statements to eStatements at any time through Internet Banking or the Suncorp App for any eligible accounts!
Simply log-in to the Suncorp App,
then ‘eStatement preferences’…
and select the account you want to switch to paperless.
Ensure the email address is correct.
Mia will now be notified by email when an eStatement is available to view online through Internet Banking or Mobile Banking. Mick has an account, so he’ll also need to switch to eStatements. This can be done via the Suncorp App or Internet Banking.
In this scenario, Mick is going to use Internet Banking.
After logging in to internet banking, Mick selects ‘eStatements’…
and then the ‘online’ option. It’s that easy!
Now Mick and Mia can access their statements via the Suncorp App or Internet Banking when and where it suits them… while also reducing their paper usage!
And remember, for joint accounts, each individual must change their preference to eStatements.
For convenience and peace of mind, make the switch to eStatements today!
To view eStatements for your credit card, please visit the Credit Card Services Portal. This can be accessed under your credit card number on the My Accounts page, in Internet Banking, or through the Suncorp App.
For copies of your statements prior to 1st July 2013, please get in contact with us on 13 11 55 and we’ll organise for them to be issued to you free of charge.