Your browser version is no longer supported, so you may experience issues while using this site.
Please upgrade to a current browser to enjoy the best experience.
Help topic: Using Our ServicesChange topic
Suncorp Bank ATMs
Smart ATMs
General
Accounts
Payments, Transactions & Transfers
External Transfers
Security, Logging In & Trouble Shooting
eStatements
Getting Started
Accessibility
Security
Banking
New Payments Platform (NPP) and Fast Payments via Osko
PayID
- What is PayID and how does it work?
- Should I use a PayID if I am transferring money between my own Suncorp accounts?
- I have sent a payment to the wrong PayID, what do I do now?
- I am unable to look up any more PayIDs. Why is that?
- Will PayID replace existing account numbers and BSBs?
- How do I find which account my PayID is linked to?
- Can I have multiple PayIDs?
- What do I do if someone made a payment to my PayID and it hasn’t arrived?
- How do I change the account my PayID is linked to?
- How do I close my PayID?
- How can I transfer my PayID over to another bank?
- What if I change or close the email address or mobile number I have as a PayID or I change my name?
- What information can another payer look up about my PayID?
Help & Feedback
General
Visa payWave
Visa Secure
About Samsung Pay
Setting up Samsung Pay
Making transactions with Samsung Pay
Samsung Pay Security
Rewards & Card Benefits with Samsung Pay
Other
About Google Pay
Getting started
Using Google Pay
- How do I use Google Pay in-store?
- How do I use Google Pay for in-app purchases?
- Can I use Google Pay to make cash withdrawals?
- If I have multiple cards on Google Wallet, which one will it use to make a purchase?
- Can I use Google Pay overseas?
- Can I view transactions in the Google Wallet App?
- How do I return items I purchased in-store using Google Pay?
- Why are my Google Pay purchases not working?
- Does Google Pay work with Samsung devices?
- Do I need Wi-Fi to use Google Pay?
- Can credit card Additional Cardholders add their cards on Google Pay?
- Can I use Google Pay from my Suncorp Clear Options credit card at ATMs?
- Will I continue to enjoy the same features and benefits of my Suncorp Clear Options credit card (including points earn) when I use it for payment with Google Pay?
- Can credit card Additional Cardholders add their cards on Google Pay?
- Will I need to enter my card PIN with Google Pay?
- How can I keep track of purchases I’ve made with Google Pay?
- How much of my credit card available limit can I access when using Google Pay?
Managing your card in Google Pay
Google Pay Security
About Apple Pay
Getting started
Using Apple Pay
Managing your card in Apple Pay
- Where can I view and manage my card in Apple Pay?
- How do I change my default card for Apple Pay transactions?
- How do I remove a card?
- If I receive a replacement Suncorp Visa Debit card or Suncorp Clear Options credit card, do I need to add my card again?
- How do I update Apple Pay if my card is lost or stolen?
- How do I update Apple Pay if my device is updated or replaced?
- Why is the card design in Apple Pay different to my actual card?
- Does removing a card from my iPhone Wallet app affect the card on my Apple Watch, if the Watch is paired to the same phone?
- If I unpair my Apple Watch from my iPhone, will my credit/debit cards be removed from my Watch Wallet app?
Apple Pay security
All help topics
© Copyright Suncorp-Metway Ltd ABN 66 010 831 722 AFSL No 229882 Australian Credit Licence 229882 (“Suncorp Bank”). Registered office: Level 23, 80 Ann Street, Brisbane QLD 4000. In accessing Suncorp's site you agree to our Online Terms & Privacy Statement. Please ensure that you read these before accessing the site.
Products and services including banking, superannuation and insurance (including home and car insurance) are provided by separate companies in the Suncorp Group. Suncorp Bank is only liable for the banking products or services it provides and not the products and services of the other companies in the Suncorp Group.
Apple, the Apple logo, Apple Pay and iPhone are trademarks of Apple Inc., registered in the U.S. and other countries and regions.
App Store is a service mark of Apple Inc.
Google Wallet, The Google Wallet logo, Google Pay, The Google Pay logo, Google Play and the Google Play logo are trademarks of Google LLC.
Android is a trademark of Google LLC.
