A Cash Passport can be ordered or reloaded at any Suncorp Bank branch or via our online platform.
Cash Passport reloads can also be processed via BPAY�.
To access the Online Cash Passport platform, simply logon to Internet Banking, click 'Transfer Money' from the left hand menu and then click 'Cash Passport' under International Services.
You can find more information on Cash Passports. The Online Cash Passport platform can also be accessed from this page.
Even with a zero balance, your Multi-Currency Cash Passport is still valid (up to the expiry date on the card), and you can reload it for your next trip anytime.
There are several ways to reload.
Fee Free with the Online Portal: Reload for free, manage your money, and check your balances 24/7 via the Cash Passport online portal.
Reload in three simple steps:
- Visit the Online Portal and select 'Top Up Card'.
- Follow the prompts to generate an invoice to pay via BPAY�. This will be emailed to you.
- Pay via BPAY using Biller Code 303941. Your Unique Customer Reference Number will be generated in your reload confirmation email.
1% Fee BPAY option: If you use the BPAY reload details on the back of your card, you'll be charged a 1% fee of the amount you reload.
$15 In Branch: Alternatively, visit your local Suncorp Bank branch to reload your Cash Passport for $15 each load. Your first card load and following reloads in branch will generally be on your Cash Passport within two (2) business hours.
You load your travel money onto it in advance in up to 10 different currencies, and then use it at over 2 million ATMs displaying the MasterCard Acceptance Mark to access your money quickly and safely.
Our Global Payments system allows you to make International Money Transfers. Simply log in to Internet Banking, click 'Transfer Money' from the left hand menu and then click 'International Money Transfer' under International Services. You will need a security token for this transaction.
You must have sufficient available cleared funds in your Suncorp Bank account to cover the payment, and the amount of your payment in Australian dollars must be within your daily payment limit. Each international money transfer will incur a AUD $20.00 fee if requested through internet banking, and AUD $30 if requested in a branch. This fee plus the Australian equivalent of the amount being sent will be charged to your selected account. Other Financial Institutions involved in the transfer of funds may seek reimbursement for their services by way of fees which may be debited from the payment.
Under normal circumstances your money should arrive at the overseas bank of the recipient within two (2) to five (5) business days. However, we cannot guarantee this timeframe as there may be delays due to circumstances beyond Suncorp Bank's control including international public/bank holidays and the banking practices of the overseas bank or country.
-Transactions over AUD $20,000 can only be completed during the hours 8.00 am and 6.00pm AEST on any Business Day (being Monday to Friday, except Queensland and National Public Holidays).
- A single International Money Transfer can't exceed AUD $50,000.
-The maximum amount that can be transferred within a 48 hour period is AUD $100,000 per Customer ID.
The currencies that are available in Global Payments are: AUD, CAD, CHF, DKK, EUR, FJD, GBP, HKD, INR, JPY, NOK, NZD, PGK, PHP, SEK, SGD, THB, USD, ZAR.The currencies available are subject to change without notice. Alternatively, you may choose to send the payment in Australian Dollars in which case the funds are converted to the local currency by the receiving bank.
To locate the current International Money Transfer exchange rates refer to the "SML Sells TT's & Drafts at" column on Suncorp Bank's Foreign Exchange Rates page.
A Fedwire (or ABA) code is a bank code used in the United States, which identifies financial institutions. Fedwire/ABA codes are always nine (9) digits in length.
'You will need to request the Fedwire/ABA Code from the payment Recipient. This code is often displayed on customer's bank statements in the United States of America. The payment recipient may also obtain the Fedwire/ABA code from their bank. Alternatively, you can attempt to establish the correct Fedwire/ABA code for your payment by searching the American Federal Reserve routing directory. Suncorp Bank staff are not able to provide any details relating to Fedwire/ABA codes.
Sort codes are a unique identifier of the individual branch or bank office where a bank account is held. Sort codes are mandatory when sending a Telegraphic Transfer to the United Kingdom. A UK sort code should consist of six (6) digits entered as 000000, 00-00-00 or 00 00 00. Only these formats are acceptable to Suncorp Bank.
You will need to request a SORT code from the payment recipient. Alternatively the payment recipient may obtain the Sort code from their bank. Suncorp Bank staff are not able to provide the Sort Code.
A SWIFT (or Bank Identifier Code (BIC)) code is the unique identification code of a particular bank and is a standard format code which is comprised of eight (8) or eleven (11) letters or numbers. These codes are used when transferring money between banks for international transfers, as it indicates which bank a payment is to be sent. The SWIFT code can be a bank's general head office code, or relate to a bank's individual branch or department.
If you're looking for a SWIFT code for another bank, you can try and search for your bank and include the word 'SWIFT'. If you need a SWIFT code to complete an International Money Transfer, it's best to contact the recipient's bank who can provide the appropriate SWIFT code. The SWIFT codes can sometimes also be found on the recipient's bank account statements or in Internet Banking. If you're still having trouble finding a SWIFT code, the following site can also be used to locate a SWIFT code: SWIFT Online Directory.
If you're sending money from overseas to a Suncorp Bank account, our SWIFT code is METWAU4B.
Find out more about sending money from overseas to a Suncorp Bank account.
The International Bank Account Number (IBAN) is a series of letters and numbers that uniquely identifies an account held at an overseas bank. An IBAN is not a new bank account number but a way of representing account numbers in an internationally recognised standard format. If you have been provided an IBAN for the intended payment recipient always enter it in the recipient account number field.
An IBAN is a mandatory requirement when sending payments to certain European and United Kingdom countries. All IBANs start with a two (letter) country code and contain between sixteen (16) and thirty-four (34) letters and numbers. The length of an IBAN will differ depending on the country, but its length must be fixed for any given country. The Global Payments system will remind you to enter an IBAN if you are sending funds to a recipient that requires one.
You will need to request the IBAN from the payment recipient. IBAN and SWIFT codes are often displayed on recipient's bank statements in European Union countries. Alternatively, the payment recipient may obtain the IBAN from their Bank. Suncorp Bank is unable to provide an IBAN. An IBAN is not required to remit funds to Suncorp. The following site can be used to validate the IBAN format: http://www.tbg5-finance.org/?ibancheck.shtml