How do I fix my terminal if it’s displaying ‘Unsupported Card’?

Your browser version is no longer supported, so you may experience issues while using this site.
Please upgrade to a current browser to enjoy the best experience.

This site will not function correctly without JavaScript enabled.

Please enable JavaScript in your browser.

How do I fix my terminal if it’s displaying ‘Unsupported Card’?

This means the terminal profile has not been set up to accept the card type that is being used. Please contact merchant technical support on 1800 836 055.

Legal information Privacy policy Cookie & data policy Accessibility Sitemap

© Copyright Suncorp-Metway Ltd ABN 66 010 831 722 AFSL No 229882 Australian Credit Licence 229882 (“Suncorp Bank”). Registered office: Level 23, 80 Ann Street, Brisbane QLD 4000. In accessing Suncorp's site you agree to our Online Terms & Privacy Statement. Please ensure that you read these before accessing the site.

Products and services including banking and insurance (including home and car insurance) are provided by separate companies in the Suncorp Group. Suncorp Bank is only liable for the banking products or services it provides and not the products and services of the other companies in the Suncorp Group. Any advice has been prepared without taking into account your particular objectives, financial situation or needs, so you should consider whether it is appropriate for you before acting on it. Please read the relevant Product Disclosure Statement before you make any decision regarding this product. The Target Market Determination is also available.