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An everyday transaction account, plus carbon insights.
Banking you can feel good about.
2023 Winner!
What’s carbon neutral certification?
Carbon neutral certification is given to an organisation when they demonstrate a commitment to reduce emissions by supporting environmental projects to effectively reduce and offset their greenhouse gas emissions during an agreed time period.
In Australia, carbon neutral certification is governed by Climate Active.
View an estimate of carbon emissions for your purchases
This is calculated by matching each transaction to an industry, and multiplying spend by an average emission factor for that industry.2
No monthly account keeping fees
Manage sub-accounts, set aside savings, manage bills with zero account keeping fees
No foreign currency conversion fees
Enjoy international transactions with 0% foreign currency conversion fees5 on Visa Debit card1 purchases.
Online-only transaction account
Access your money and transact 24/7 via Internet Banking and the Suncorp App.
It only takes about 5 minutes
It only takes about 5 minutes
Rates & Fees
$0
No monthly account keeping fees
Unlimited
Fee-free transfers and Suncorp Bank transactions
Free
No currency conversion fees5 on Visa Debit card1 purchases online and overseas
Free
No overdraft fees6
flexiRates
Boost your savings with flexiRates, with no account keeping or transaction fees.
If you have more money in savings than you’ll need for your short-term expenses, you can set aside a portion of it at a higher fixed interest ratethan the unlocked portion.
For example, if you’ve got $10,000 saved but only need $2,000 in the near future, you can apply a 6-month flexiRate (with no additional account keeping or transaction fees!) to the unused $8,000 and earn more interest on that balance than you do on the $2,000. Simple!
Want a little more detail?
See the Product Information Document & Terms and Conditions.
Keep tabs on the carbon emissions related to your purchases
Six month visualisations
See a visual representation of your past six months of estimated carbon emissions2.
Estimated emissions overview
View a comparison about what the estimated carbon emissions2 are equivalent to and check out articles that can help you better understand carbon emissions and much more.
View total monthly estimates
Have better visibility of Carbon Insights with a view of your total monthly estimated carbon emissions2 or your main and sub accounts.
More good things are coming for the Carbon Insights Account!
Fast, secure and easy access
to your money with the
Suncorp App
The Carbon Insights Account is an online-only transaction account.
Access your money and transact 24/7 via Internet Banking and the
Suncorp App.
Budget better
Know how much you’re spending by category with the Suncorp Dollar Tracker.
Move your money
Transfer funds, pay bills and set up recurring payments, including BPAY® and Osko fast payments.++
Stay in control
Instantly lock and unlock your Visa Debit card if you misplace it.
Log in quickly and securely
Use Touch ID, Face ID^^ or a 4-digit PIN.
Save better with sub-accounts and flexiRates
With a Carbon Insights Account, you can open up to 9 sub-accounts to help you keep track of your money. Use your sub-accounts to save for that holiday, new car, home deposit, or whatever else has caught your eye.
Save better with sub-accounts and flexiRates
With a Carbon Insights Account, you can open up to 9 sub-accounts to help you keep track of your money. Use your sub-accounts to save for that holiday, new car, home deposit, or whatever else has caught your eye.
Open an account online in minutes
Verify your identity
To speed through your application, verify your identity online. Just have your drivers licence, Australian passport or Medicare card handy.
Add to your digital wallet
Once approved, you can add your Visa Debit card to your phone’s digital wallet instantly.
Frequently asked questions
Am I eligible for a Carbon Insights Account?
- To open a Carbon Insights Account, you will need to be aged 11 or over.
- The Carbon Insights Account is only available for personal customers.
- You'll need to have access to Internet Banking to be able to transact on the Account and view eStatements and notifications.
How will Suncorp Bank estimate my carbon emissions via my transactions?
We are working with leading carbon service provider Cogo to source industry-level emissions data aligned to customer spend categories. This will only be available to Carbon Insights Account customers via the Suncorp App.
What are carbon (greenhouse gas) emissions?
Greenhouse gases (including but not limited to carbon dioxide and equivalents) are emitted when fossil fuels are burned for the purpose of transportation, electricity production, commercial and residential buildings, industrial processes or from livestock or agricultural production.
What is carbon neutral certification?
Carbon neutral certification is given to an organisation when they demonstrate a commitment to reduce emissions by supporting environmental projects to effectively reduce and offset their greenhouse gas emissions during an agreed time period.
In Australia, carbon neutral certification is governed by Climate Active.
Things you should know
Deposit Products are issued by Suncorp-Metway Ltd (“Suncorp Bank”) ABN 66 010 831 722 AFSL No 229882. Please read the Product Information Document & Terms and Conditions for the Carbon Insights Account before opening an account. Fees, charges, terms and conditions apply and are available on request.
1. To be eligible for a Suncorp Bank Visa Debit card you must be 16 years of age or older. If not eligible you will receive a Suncorp Bank eftpos card.
2. The carbon emissions data provided is an estimate only and calculated using data provided by Cogo (a third party provider) relating to industry averages of carbon emissions per dollar spent based on merchant types (Industry Data). Calculations are based on averages only and are not specific to each item purchased at individual merchants and do not reflect individual merchants sustainability practices. The estimated monthly emissions amount is calculated by progressively adding together the estimated emissions of each eligible transaction for the particular month.
3.
4.
5. A Suncorp Visa Debit Card is required.
6. Some transactions which may cause the account to become overdrawn include fees and other transactions that occur when Suncorp Bank is processing offline. If your account becomes overdrawn and has a negative balance we will not charge overdrawn fees or interest on the Carbon Insights Account.
*
Apple, the Apple logo, Apple Pay and iPhone are trademarks of Apple Inc., registered in the U.S. and other countries and regions.
App Store is a service mark of Apple Inc.
Google Pay, the Google Pay logo, Google Play and the Google Play logo are trademarks of Google LLC.
# Terms and conditions apply. Find out more on our Suncorp Bank ATMs page.
^^ FaceID login is available on the iPhone X and later models. Please refer to our Suncorp App terms and conditions before using.
The Canstar 2023 Innovation Excellence Award was received in April 2023 for the Suncorp Bank Carbon Insights Account.
For more information on Canstar awards, go to www.canstar.com.au
The Mozo 2023 Experts Choice Award for Banking Innovation was received in March for the Suncorp Bank Carbon Insights Account. For more information on Mozo’s methodology, go to https://cdn.mozo.com.au/expertschoice/Mozo-Experts-Choice-Awards-Bank-Accounts-and-Savings-Methodology-Report-2023.pdf
++ Osko fast payments can only be made to a PayID or to the BSB and account number of an Osko enabled account at another Osko participating financial institution. Osko fast payments cannot be made from or to Passbook accounts, General Trust Accounts, loan accounts (other than line of credit and overdraft facilities), Farm Management Deposit Accounts, PayLater Accounts and Fixed Term Deposits. Osko fast payments cannot be made from Kids Savings Accounts, Agent’s Statutory Trust Accounts (Qld, NSW) and Solicitor’s Trust Accounts (Qld) but can be made to them.
Staff assisted Osko fast payments cannot be made in branch from Carbon Insights Account and Sub-Accounts, Everyday Options Sub-Accounts, Business Saver Accounts or eOptions Accounts. Future-dated and recurring payments, Business Payment Credits and payments from accounts which requires 2 or more persons to sign to withdraw will not be made as Osko fast payments. We are gradually introducing Osko in Internet Banking so it may not be available for all eligible accounts until the full rollout is complete. Before you confirm a ‘Pay Someone’ transfer in Internet Banking, we will tell you if it will be sent via Osko.
For full details about terms and restrictions that apply to Osko fast payments please read our and the applicable to your account.
What’s carbon neutral certification?
Carbon neutral certification is given to an organisation when they demonstrate a commitment to reduce emissions by supporting environmental projects to effectively reduce and offset their greenhouse gas emissions during an agreed time period.
In Australia, carbon neutral certification is governed by Climate Active.
