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Fast, simple & secure banking
Access your account with the award-winning Suncorp App and Suncorp Internet Banking
Pay bills with BPAY® and bank transfers with Osko fast payments* in the Suncorp App
Fee-free# cash withdrawals at any Suncorp Bank ATM, atmx or Big 4 ATM
Existing Customers
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Frequently asked questions
To open an account for either yourself or a company, you’ll need to provide proof of identity. For a full list of document types and requirements, read the Personal Identification Requirements page.
After you’ve opened up a new Suncorp Everyday, Savings or Business account, you can easily move any regular payments to your new account online via the Suncorp Account Switching self-service tool.
From here, you can import information you’ve stored with other banks, such as payees and billers, as well as download a summary of direct debits, credits and other regular transfers.
For a step-by-step guide on the process, head to our switching accounts page.
Suncorp Bank customers can do all their everyday banking from the Suncorp App, including:
- view account balances
- set up and use Apple Pay™ or Google Pay™ with your Visa Debit card as soon as you're approved for an everyday transaction account
- transfer money (almost) instantly to participating banks with Osko fast payments*
- set up your PayID to make getting paid simpler^
- temporarily lock your Visa Debit card if it's been lost or stolen
- set or reset your card PIN
- view, download and share eStatements, and
- open new bank accounts.
* Osko fast payments can only be made via the Suncorp App to a PayID or to the BSB and account number of an Osko enabled account at another Osko participating financial institution, and not via other access methods such as Internet Banking. Osko fast payments cannot be made from or to Passbook accounts, General Trust Accounts, loan accounts (other than line of credit and overdraft facilities), Farm Management Deposit Accounts, PayLater accounts and Fixed Term Deposits. Osko fast payments cannot be made from Kids Savings Accounts, Agent’s Statutory Trust Accounts (Qld, NSW) and Solicitor’s Trust Accounts (Qld) but can be made to them. Future-dated and recurring payments and Business Payment Credits will not be made as Osko fast payments. For full details about terms and restrictions that apply to Osko fast payments please read our Terms and Conditions for Suncorp Accounts and Continuing Credit Accounts and the Product Information Document applicable to your account.
^ A PayID can only be created via the Suncorp App and if you accept and can satisfy our PayID Terms and Conditions. A PayID cannot be created in connection with a Business Account, a Passbook Account, Kids Savings Accounts, loan accounts (other than line of credit and overdraft facilities), Farm Management Deposit Accounts and Fixed Term Deposits. Certain types of mobile numbers (eg. international numbers) and email addresses may not be in a format which is compatible with our PayID requirements and, therefore, cannot be created as a PayID.
To make sure your salary is deposited into your Suncorp Bank account, you’ll need to give your employer your BSB and account number. Suncorp’s BSB number is 484-799 for all accounts.
To make this a little easier, jump into Internet Banking to access an easy-to-use email template that pre-fills your account number. Or download and complete this Salary Credit Form (PDF) and return it to your employer.
Things you should know
Deposit Products are issued by Suncorp-Metway Ltd (“Suncorp Bank”) ABN 66 010 831 722 AFSL No 229882. Please read the Product Information Document for Personal Deposit Accounts before opening an account. Fees, charges, terms and conditions apply and are available on request.
1. A Suncorp Visa Debit Card is required.
2. To be eligible for a Suncorp Bank Visa Debit card you must be 16 years of age or older. If not eligible you will receive a Suncorp Bank eftpos card.
3. Some transactions which may cause the account to become overdrawn include fees and other transactions that occur when Suncorp Bank is processing offline. If your account becomes overdrawn and has a negative balance we will not charge overdrawn fees or interest on the Everyday Essentials account.
4. Apple, the Apple logo, Apple Pay, Apple Watch, iPad, iPhone Mac, and Touch ID are trademarks of Apple Inc. registered in the U.S. and other countries.
5. Android, Google Pay and the Google Logo are trademarks of Google LLC.
† $25 is applicable to new Everyday Options or Everyday Essential Accounts opened between 1 June 2022 and 31 August 2022 where 5 purchases are made at a grocery store or supermarket using the linked Visa Debit card. $25 will be paid within 10 weeks after eligibility criteria are satisfied. Eligibility criteria, conditions, fees and charges apply and are available on request. View "$25 Incentive" Terms and Conditions.
* Osko fast payments can only be made via the Suncorp App to a PayID or to the BSB and account number of an Osko enabled account at another Osko participating financial institution, and not via other access methods such as Internet Banking. Osko fast payments cannot be made from or to Passbook accounts, General Trust Accounts, loan accounts (other than line of credit and overdraft facilities), Farm Management Deposit Accounts, PayLater accounts and Fixed Term Deposits. Osko fast payments cannot be made from Kids Savings Accounts, Agent’s Statutory Trust Accounts (Qld, NSW) and Solicitor’s Trust Accounts (Qld) but can be made to them. Future-dated and recurring payments and Business Payment Credits will not be made as Osko fast payments. For full details about terms and restrictions that apply to Osko fast payments please read our Terms and Conditions for Suncorp Accounts and Continuing Credit Accounts and the Product Information Document applicable to your account.
# Terms and conditions apply. Find out more on our Suncorp Bank ATMs page.
^ FaceID login is available on the iPhone X and later models. Please refer to our Suncorp App terms and conditions before using.