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Canstar 2021-2024 Outstanding Value Contents Insurance

Outstanding value - with the award to prove it.

Suncorp Contents Insurance has been recognised with Canstar’s Outstanding Value Award four years in a row.

Why choose Suncorp Home Insurance

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Automatic cover for water damage (exclusions apply)

Lifetime guarantee on repairs we authorise and arrange

Choose your cover:

Home & Contents Insurance

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You’re covered for:

  • Floods*, storms, fire^ and theft
  • Loss or damage to your home and its contents from insured events
  • Temporary accommodation if your home becomes unliveable, due to an insured event

Home Building Insurance

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You’re covered for:

  • Floods*, storms, fire^, and theft
  • Loss or damage to your garage, shed, and permanently attached fixtures, like solar panels
  • Temporary accommodation if your home becomes unliveable, due to an insured event

Contents Only Insurance

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First Year Online Discount#

You’re covered for:

  • New for old replacement
  • Loss or damage to your home contents from insured events like floods*, storms, fires^, and theft

Canstar 2021-2024 Outstanding Value Contents Insurance

Looking for something else?

We also offer Landlord and Strata insurance.

Flood

Flood means the covering of normally dry land by water that has escaped or been released from the normal confines of things like a lake, river, reservoir, canal or other natural watercourse.

Actions or movements of the sea or storm surge are not covered. Some things we don't cover are damage to retaining walls, jetties, pontoons and garden borders.

Storm

Storm means a storm, cyclone or severe atmospheric disturbance. It can be accompanied by strong winds, rain, lightning, hail, snow, or dust.

It includes loss or damage caused by a landslide or subsidence within 72 hours of, and directly because of, a storm and not because of erosion, structural fault or design fault.

Riot and civil commotion

An example of a riot, civil commotion or public disturbance event would be damage caused by a violent crowd moving down your street.

It doesn't cover loss or damage caused by someone who had consent to enter the insured address and doesn't cover loss or damage if anyone living at the insured address participated in the disturbance.

Lightning

Lightning, including power surges caused by lightning, will be covered providing a qualified repairer gives written confirmation to show lightning as the cause of loss or damage and the Australian Government Bureau of Meteorology has a record of lightning in the area.

Fire

Loss or damage caused by fire (includes bushfire) and heat, ash, soot and smoke that is a direct result of a fire within 100 metres of the insured address.

It doesn’t include arcing, scorching, melting, or cigarette burns unless a fire spreads from the initial burn spot. Other exclusions apply – see the PDS for further details.

If there is a bushfire in your area during the period of insurance, we also cover the cost of replacing water in any tank, container, pool, spa and any other storage vessel where the water has either been used to limit the spread of bushfire in your area or become contaminated due to the use of fire retardant at the insured address (even if there is no actual physical loss or damage to the home and contents). The most we will pay is $1,000 for any one incident.

Theft and burglary

Theft or burglary occurs when someone enters the insured address without your consent and steals or intends to steal items.

We don't cover loss or damage caused by thieves or burglars entering the insured address from common property without signs of forced entry, or loss or damage caused by anyone living at the address.

Explosion

We cover loss or damage caused by an explosion but we don't cover the cost of repairing or replacing the container or tank that exploded.

Earthquake and tsunami

We cover damage that occurs within the first 72 hours following an earthquake or tsunami.

This includes cover for damage caused by a landslide or subsidence within 72 hours of, and directly because of, an earthquake or tsunami. It doesn't cover damage caused by erosion over time or a structural or design fault.

Malicious acts

Malicious acts and vandalism includes things like vandals damaging your letterbox or painting graffiti on your home.

It doesn't include damage caused by someone who lives or is staying at the insured address or who entered the insured address with your consent.

Damage by animal

This covers loss or damage caused by an animal that becomes accidentally trapped inside your home.

We don't cover damage caused by any animal you own or are responsible for, or has been allowed onto the insured address, or damage caused by insects, vermin or rodents (unless the damage they caused is covered under fire or escape of liquid).

Impact

Impact covers damage caused by impact from things like a falling tree, power poles, tv antennas, aircrafts, motor vehicles and even space debris.

It doesn't include damage caused by trees being lopped, felled or transplanted by you or for you.

Escape of liquid

This covers sudden and unexpected loss or damage caused by liquid escaping from certain items including your fridge, washing machine, bath (but not shower), toilet, fixed pipes (except agricultural pipes), swimming pool, water main, fixed cooling system or an aquarium. We also cover loss or damage, caused by liquid escaping from these items, that has occurred gradually when the loss or damage that was occurring wasn’t easily visible to a reasonable person in the circumstances. Exclusions apply, please see the PDS for more details.