In business, every little saving adds up

Call us to see if we can help you save with:

Free terminal rental
for the first 12 months with eligible new merchant facilities*

Least Cost Routing
to help you take steps to reduce merchant fees by working together with eftpos® and routing debit card contactless transactions through the lower-cost network within set transaction limits

No monthly fees for the life of the account

$0 account keeping fees and no electronic, staff assisted and cheque transacting fees with our Business Premium Account

Money Magazine bank of the year 2018 to 2021

Business Bank of the Year, four years in a row

We take pride in supporting small businesses. Find out why we’ve been named Money magazine’s Bank and Business Bank of the year four years running.

Why Suncorp Bank Merchant Services?

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Improved cash flow with same day settlement if to a Suncorp Bank Business Premium Account^, 7 days

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Free installation and connection of terminal

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Dedicated technical support on hand to help

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Choice of broadband, mobile or dial-up connection+

Already a customer?

Activate Least Cost Routing today by completing this change request form (PDF, 485Kb). Call us to find out more.

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We’re open weekdays, from
8am - 5:30pm AEST

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Find a merchant facility

Things you should know

Merchant facilities are issued by Suncorp-Metway Ltd ABN 66 010 831 722 AFSL 229882 ("Suncorp Bank"). Approved applicants only. Terms and conditions, fees and charges apply and are available on request.

eftpos® is a registered trademark of eftpos Payments Australia Limited ABN 37 136 180 366.

Business Premium Account is issued by Suncorp-Metway Ltd ABN 66 010 831 722 AFSL No: 229882 (“Suncorp Bank”). Other Fees and charges may apply. Please read the relevant Product Information Document before making any decision about this product. For a paper copy visit your local branch or contact us on 13 11 55.

Any advice does not take into account your particular objectives, financial situations or needs, so you should consider whether it is appropriate for you before acting on it. Information is intended to be of general nature only. We do not accept any legal responsibility for any loss incurred as a result of reliance upon it – please make your own enquiries.

* The 12-month free merchant terminal rental offer is available for applications for new merchant facilities for new and existing customers who apply for and open a new merchant facility. Merchant customers must hold a business transaction account in the same name as the Suncorp Bank merchant facility. The business transaction account must be a Suncorp Bank Business Premium Account if you process Mail Order or Telephone Order Transactions or we otherwise determine that it is reasonably necessary in order to protect our legitimate funding, business risk management and prudential or security requirements. Offer valid until 31/12/2022 and can be withdrawn at any time. If eligible, customers will have the applicable merchant terminal rental fee waived for the first 12 months from when the facility is established. The offer is only available for applications for new merchant facilities and cannot be extended to additional terminals after the application has been processed.

Suncorp Bank cannot guarantee savings/lower merchant fees for all merchants that enable least cost routing on their terminals as this is dependent on the merchant's industry, card types used to process payments, the value and volume of transactions and the merchant's pricing plan. The least cost routing functionality only works with payments made using a physical card. Payments made using a phone or any other device (i.e. watch or phone), will still be routed via the credit card network..

The Least Cost Routing limit will depend on the merchant’s pricing plan and is set to a default position, where the transaction fees are the same to process transactions via both the eftpos and Credit Card network. Some bank-issued scheme debit cards have a maximum daily card limit on eftpos transactions up to $1000 depending on the card issuer. If one of these cards is used where the transaction value exceeds the daily card limit, the transaction will be processed via the credit card network and the credit card fee charged.

^ Same day settlement is only available where the proceeds of card sales are credited to a Suncorp Bank Business Premium Account on the same day for transactions processed before 21:00 (AEST-Brisbane time), seven days a week. Merchant customers must hold a business transaction account in the same name as the merchant facility.

+ Mobile (GPRS/Wi-Fi) connectivity is available on the mobile terminal only. GPRS not available for counter-top eftpos, integrated eftpos or HealthPoint claiming.