In business, every little saving adds up

Call us to see if we can help you save with:

Free terminal rental
for the first 12 months with eligible new merchant facilities*

Least Cost Routing
to help you take steps to reduce merchant fees by working together with eftpos® and routing debit card contactless transactions through the lower-cost network within set transaction limits†

$0 monthly business transaction account-keeping fees
along with same-day settlement^ with our Business Premium Account, awarded Canstar’s 5-Star Rating for Outstanding Value

Get a quote

Call us on 13 11 55
Mon-Fri 8am-5:30pm (AEST)

Money Magazine bank of the year 2018 to 2021

Business Bank of the Year, three years running

Suncorp Bank has been recognised as the Money magazine 'Business Bank of the Year' and 'Bank of the Year' in 2018, 2019 and 2020.

Why Suncorp Bank Merchant Services?

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Improved cash flow with same day settlement^, 7 days

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Free installation and connection of terminal

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Dedicated technical support on hand to help

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Choice of broadband, mobile or dial-up connection+

Already a customer?

Activate Least Cost Routing today by completing this change request form (PDF, 485Kb). Call us to find out more.

Speak to a business specialist today

Call us on 13 11 55
Mon-Fri 8am-5:30pm (AEST)


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Things you should know

Merchant facilities are issued by Suncorp-Metway Ltd ABN 66 010 831 722 AFSL 229882 ("Suncorp Bank"). Approved applicants only. Terms and conditions, fees and charges apply and are available on request.

eftpos® is a registered trademark of eftpos Payments Australia Limited ABN 37 136 180 366.

Business Premium Account is issued by Suncorp-Metway Ltd ABN 66 010 831 722 AFSL No: 229882 (“Suncorp Bank”). Eligibility criteria, conditions and fees apply and are available on request. Please read the relevant Product Information Document before making any decision about this product. For a paper copy visit your local branch or contact us on 13 11 55. The Canstar 5-Star Rating for Outstanding Value - Business Transaction Account was received in July, 2020 for the Business Premium Account.

Any advice does not take into account your particular objectives, financial situations or needs, so you should consider whether it is appropriate for you before acting on it. Information is intended to be of general nature only. We do not accept any legal responsibility for any loss incurred as a result of reliance upon it – please make your own enquiries.

* The 12-month free merchant terminal rental offer is available for applications for new merchant facilities for new and existing customers who apply for and open a new merchant facility. Merchant customers must hold a Suncorp Bank business transaction account in the same name as the Suncorp Bank merchant facility. Offer valid until 31/03/2022 and can be withdrawn at any time. If eligible, customers will have the applicable merchant terminal rental fee waived for the first 12 months from when the facility is established. The offer is only available for applications for new merchant facilities and cannot be extended to additional terminals after the application has been processed.

Suncorp Bank cannot guarantee savings/lower merchant fees for all merchants that enable least cost routing on their terminals as this is dependent on the merchant's industry, card types used to process payments, the value and volume of transactions and the merchant's pricing plan. The least cost routing functionality only works with payments made using a physical card. Payments made using a phone or any other device (i.e. watch or phone), will still be routed via the credit card network..

The Least Cost Routing limit will depend on the merchant’s pricing plan and is set to a default position, where the transaction fees are the same to process transactions via both the eftpos and Credit Card network. Some bank-issued scheme debit cards have a maximum daily card limit on eftpos transactions up to $1000 depending on the card issuer. If one of these cards is used where the transaction value exceeds the daily card limit, the transaction will be processed via the credit card network and the credit card fee charged.

^ Same day settlement is only available where the proceeds of card sales are credited to a Suncorp Business Account on the same day for transactions processed before 21:00 (AEST-Brisbane time), seven days a week. Merchant customers must hold a Suncorp Bank Business Account in the same name as the merchant facility.

+ Mobile (GPRS/Wi-Fi) connectivity is available on the mobile terminal only. GPRS not available for counter-top eftpos, integrated eftpos or HealthPoint claiming.