Flood
COVERED
The risk of flooding has become an issue many of us may have to deal with at some point. Because of that it’s important to learn more, about the extent of coverage we offer for damage or loss caused by floods.
What policy covers damage or loss caused by flood?
What’s covered
If your home or contents are damaged due to flood, you can claim for loss or damage to them. A “flood” means the covering of normally dry land by water that has escaped or been released from the normal confines of:
- any lake, river, creek, or other natural watercourse (whether or not altered or modified)
- any reservoir, canal, or dam.
We do not provide cover for flood in the first 72 hours of a new policy. Very limited exceptions apply. You can learn more about this cover in the Product Disclosure Statement.
What’s not covered
There are instances where you are not covered for loss or damage caused by flood. These include but are not limited to, loss or damage caused by actions or movements of the sea or storm surge. There are also certain structures (e.g. retaining walls, boat jetties, pontoons) that we don't cover for flood damage. You can find more information about the instances where you might not have cover in the Product Disclosure Statement.