We understand that experiencing financial hardship is difficult. Because super is designed for your retirement, legislative rules mean that you won’t be able to access your super money until you reach a ‘condition of release’ (usually once you meet your ‘preservation age’ at retirement).

To make a cash withdrawal from your super account, we’ll need to gather quite a bit of information from you. To begin, download and complete the Severe financial hardship request form, and follow the instructions on the form closely before you send it back to us with all the supporting documents.  

If you need help with your form, or have questions, please contact us.