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Banking with the Suncorp App 

As a Suncorp Bank customer you can use the Suncorp App to get fast and secure access to your money. Anywhere, anytime. It’s easy to transfer money, pay bills and make payments.  

The Suncorp App vs. Banking App 

The Suncorp App is our newest,  all-in-one app that helps you get your banking, home, life and car sorted. Unlike the original Suncorp Mobile Banking App, you can use the Suncorp App in connection with your eligible insurance products within the Suncorp Network. This includes Suncorp Insurance policies, as well as policies from AAMI, GIO, Shannons, Apia and CIL. 

While not all Mobile Banking features are available in the Suncorp App, we’re working hard to add them in. Once all of our banking features are built into the app, we’ll eventually phase out our Mobile Banking App, with one easy-to-use app. 

Coming soon 

We’ll keep our roadmap for the Suncorp App up to date here.

Things can always change so note the dates and features are approximate only and all features may not be available on the specified dates.

Mid-September 2019 - Available Now!

View statements online

For those of you who already have eStatements enabled, you can view PDFs for each of your eligible accounts. For new account online statement enabling, continue to do so via our Banking App until December.

Setup / reset PIN for Visa Debit cards / EFTPOS cards

Forgotten your PIN or opened a new account? You’ll be able to set new PINs as well as be able to reset PINs on eligible cards.

Term deposits – extra information added

You’ll be able to see information for your term deposits such as length, interest rate and maturity instructions when your Term Deposit ends.

Mid-November 2019 - Available Now!

Open a new bank account

If you’re an existing Suncorp banking customer, you’ll be able to open extra accounts (personal accounts only) to help you spend better, save better and budget better.

Improved look and feel (phase 1)

We’ll be making improvements to simplify navigation, improve user experience and improve performance.

Mid-December 2019


Set up your flexiRates and set aside a portion of your savings in eligible Suncorp accounts for a nominated period, have it earn a little extra interest and help you reach your savings goals quicker.

Setup eStatements

If you recently opened new accounts with us, you’ll be able to toggle and receive your statements online. You’ll also be able to setup push notifications to be notified when your statement is available.

Receive and view letters from Suncorp online

We’re on a mission to save more paper! Nominate and receive letters / account updates from Suncorp directly in PDF format into the Suncorp App.

Bank account opening for new bank customers

Never had a Suncorp bank account and want to join us? You’ll be able to open new bank accounts if you’re an Insurance customer.

4 digit passcode registration for Banking App Android users

Currently use our Android banking app with a 4-digit passcode? We’ll give you the VIP treatment and allow you to register for our Suncorp App just with your existing 4-digit passcode (just as you enter now in the banking app).

Improved look and feel (phase 2)

We’ll be making improvements to simplify navigation, improve user experience and improve performance.

Check balances & recent transactions 

Get real-time access to the bank balances of your everday and savings accounts as you view and search for recent transactions. Stay on top of your money with in-app activity alerts when you’ve made a payment. 

Quick login 

Log in securely with a 4 digit passcode, Touch ID or Face ID 

Securely log in to your device as well as authorise transactions using a passcode, Touch ID or Face ID.

Log in with your fingerprint 

Fingerprints stored on your mobile device can be used to access the Suncorp App and all its features. By proceeding, you agree to the Suncorp App’s Terms and Conditions. 

Get the app

Manage your Visa Debit card security with Card Lock

Temporarily lock your card

Set a temporary lock on your Suncorp Visa Debit card transactions if the card is lost or you suspect fraud. This won’t cancel your card, but will prevent any activity on your card, including online and in-store purchases, as well as those made via Google Pay and Apple Pay. Ready to use your card again? Simply unlock it within the Suncorp App.

Get the app

Fast payments

Transfer money in a jiffy 

Experience fast payments with Osko1. Send and receive money from and to your eligible Suncorp Bank accounts with fast payments to eligible bank accounts in under a minute, any time you like – 24/7, 365 days a year. You can create 280 character length descriptions for your transfer and even include emojis. 

Apple Pay

Apple Pay is a convenient way to pay with your Suncorp Visa Debit card. To get started, add your Suncorp Visa Debit card to your Apple Pay Wallet using the Suncorp App: 

  1. Visit the ‘Banking’ tab 
  2. Click ‘Manage’ (on the right-hand side of your accounts list), then click on ‘Manage Cards’ under the ‘Accounts’ header .
  3. Select the relevant Suncorp Bank Visa Debit card. Once the Visa Debit card page displays, select ‘Add to Apple Wallet’ on your VISA Debit card.
  4. Follow and complete the screens to finalise setup.
  5. Once complete you’ll be returned to the ‘Apple Pay’ page in the Suncorp App, with the nominated card displaying ‘Card added in Apple Wallet’

Manage recurring / future payments 

Want to pay your tradie in a few days? No problem. Manage all your immediate, future and recurring payments from your eligible Suncorp Bank accounts on the Suncorp App. You’ll get notified if anything doesn’t go through. 

Plan ahead and set up future dated payments so you can choose to pay someone on your specified date. You can make regular and ongoing payments using Transfer, Pay Someone or BPAY. Choose weekly, fortnightly or monthly recurring payments. 

Financial fitness

Use the Suncorp App to help you get financially fit. The Suncorp Dollar Tracker is great for planning your long-term financial goals, plus you can see where you’re spending your money. You can track and categorise connected Suncorp Bank account transactions into 14 expense categories, such as food, energy bills and entertainment. Pretty cool, huh?

Get the app

1 Osko fast payments can only be made through the Suncorp App and not via other access methods such as Internet Banking and the Suncorp Bank App. Osko fast payments cannot be made from or to the following Suncorp Bank accounts: Passbook accounts, General Trust Accounts, loan accounts (other than line of credit and overdraft facilities), Farm Management Deposit Accounts and Fixed Term Deposits. Osko fast payments cannot be made from Kids Savings Accounts, Agent’s Statutory Trust Accounts (Qld, NSW) and Solicitor’s Trust Accounts (Qld) but can be made to them. Future-dated and recurring payments and Business Payment Credits will not be made as Osko fast payments. Suncorp Bank’s Osko service does not include PayID. For full details about terms and restrictions that apply to Osko fast payments please read our Terms and Conditions for Suncorp Accounts and the Product Information Document applicable to your account.

Banking products are issued by Suncorp-Metway Ltd ABN 66 010 831 722 (“Suncorp Bank”). Eligibility criteria, conditions and fees apply and are available on request. Please read the relevant Product Information Document before making any decision about this product. Contact us for a copy.

Internet connection is required when using the Suncorp App. Normal data charges from your internet service provider will apply. Apple and the Apple logo are trademarks of Apple Inc, registered in the U.S. and other countries and regions. App Store is a service mark of Apple Inc. Google Play and the Google Play logo are trademarks of Google Inc.

Sequences shortened and scenes simulated. Rewards screen image is illustrative only.

Banking and insurance products are issued by different Suncorp Group entities which are not responsible or liable for products and services by other Suncorp Group entities.

Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S, and other countries and regions. App Store is a service mark of Apple Inc. Google Play and the Google Play logo are trademarks of Google LLC.

Eligible Suncorp accounts

flexirates are available with: 55 Plus Account, Everyday Options sub accounts, eOptions Account and Business Saver Account.  

Got a Question?

Ask Scout, the Suncorp Virtual Assistant