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The Suncorp App

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Get your home, car, life and money all sorted on your mobile phone.

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Best Innovation in Customer Experience

Australian Banking Innovation Awards 2019  

abia award 2019

What can I do with the Suncorp App?

Mobile Banking

As a Suncorp Bank customer, you’ll have fast and secure access to your money, wherever you go. It’s easy to transfer money, pay bills, make payments and more.  

Check balances and recent transactions

Log in securely with a 4-digit passcode, Touch ID or Face ID

Setup your Suncorp Visa Debit card for Apple Pay

Manage your Suncorp Visa Debit card security with Card Lock

Transfer money in under a minute with fast payments*

Manage your Insurance Policy

If you have an eligible policy, you can update your addess or pay your car or home insurance renewal with the Suncorp App. The app is full of self-service options to make your life easier.

See all your insurance policies in one place

Update your policy details

Make and track claims with alerts

Access your insurance documents via the app

Find, add and manage all your eligible products from:

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APIA brand logo
GIO brand logo
CIL brand logo
Travel insurance screen
Vehicle insurance screen
health insurance card

Discounts with Suncorp Benefits

If you want to save some cash, eligible customers can take advantage of Suncorp Benefits via the Suncorp App. Enjoy discounts of up to 15% off eGift cards from from over 100 retailers. You can quickly access and manage your eGift cards through the Suncorp App

Discounts on everyday purchases like groceries and fuel

Save on clothes, electronics, entertainment and travel

Shop and save whilst on the go with the Suncorp App

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Wollworths logo
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Tools & Services

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Home tools and services

Learn more about your home, your suburb and prospective houses with Property Explorer. You’ll find price guides, closest schools, and transport connections. You can even check the level of flood, fire and theft risk to your property.

Connect with a range of services to manage and maintain your home. Find a tradie for home repairs, or get help sorting out your home move.

Explore our home services to find out more.

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Car tools and services

Find a range of tools and services to assist with researching and buying your next car, financing your purchase and maintaining your vehicle.

Connect with a range of services to manage and maintain your home. Find a tradie for home repairs, or get help sorting out your home move.

Connect to our car and vehicle services.

See where you’re spending money 

Keep track on your spending with the Suncorp Dollar Tracker. You’ll get unique insights into your spending and saving habits. Track and categorise connected Suncorp Bank account transactions into 14 expense categories, such as food, energy bills and entertainment.

Security

Secure banking 24/7

Suncorp Bank applies a range of security measures to keep your personal information safe. We use security options such as real time fraud monitoring, secure encryption, and 2-factor authentication. For extra security on your device, you can access your account with a security token.

Fingerprint

You can securely log in to the Suncorp App using Fingerprint ID or Touch ID for Android and Apple devices. 

Face ID

For ease of use, you can login to your device using facial recognition (Face ID) on your iPhone X and other eligible devices.

2-factor authentication

Add an extra layer of security for piece of mind. To protect higher risk transactions, utilise our Suncorp Secured App when transferring your money with Suncorp Bank. This generates a code every 60 seconds to verify your transactions.

24/7 fraud monitoring

Suncorp Bank monitors your money against fraudulent activities, 24/7. We have a security guarantee for unauthorised transactions made on your accounts, as long as you’ve complied with the Terms and Conditions , as always!

Tips & Support

Want to get the most from your Suncorp App? We’ve got you sorted. Whether you have a question about our products, or just want to stay connected to your money, the app manages your money, your way.

Ask Scout a question

Suncorp App’s clever virtual assistant is available 24/7. Scout offers help with the Suncorp App and your questions about our banking and insurance products.

 

You can ask things like “when does my policy expire?” or “what day does my direct debit come out?” Scout can also take you on a handy tour of the app!

Calendar

Preview a schedule of tasks in progress and get alerts on the go. Great for grabbing your attention for things such as claims, upcoming renewals and more.

DigitalSafe

Access your document storage securely on the app. You can upload and organise your policy and claim documents, images and more.

Need help?

Things you should know

*Osko fast payments can only be made through the Suncorp App and not via other access methods such as Internet Banking and the Suncorp Bank App. Osko fast payments cannot be made from or to the following Suncorp Bank accounts: Passbook accounts, General Trust Accounts, loan accounts (other than line of credit and overdraft facilities), Farm Management Deposit Accounts and Fixed Term Deposits. Osko fast payments cannot be made from Kids Savings Accounts, Agent’s Statutory Trust Accounts (Qld, NSW) and Solicitor’s Trust Accounts (Qld) but can be made to them. Future-dated and recurring payments and Business Payment Credits will not be made as Osko fast payments. Suncorp Bank’s Osko service does not include PayID. For full details about terms and restrictions that apply to Osko fast payments please read our Terms and Conditions for Suncorp Accounts and the Product Information Document applicable to your account.

Banking products are issued by Suncorp-Metway Ltd ABN 66 010 831 722 (“Suncorp Bank”). Eligibility criteria, conditions and fees apply and are available on request. Please read the relevant Product Information Document before making any decision about this product. Contact us for a copy.

Internet connection is required when using the Suncorp App. Normal data charges from your internet service provider will apply. Apple and the Apple logo are trademarks of Apple Inc, registered in the U.S. and other countries and regions. App Store is a service mark of Apple Inc. Google Play and the Google Play logo are trademarks of Google Inc.

Sequences shortened and scenes simulated. Rewards screen image is illustrative only.

# Correct as at May 23, 2019

Suncorp MyStyle Life Insurance, health and small business commercial loan bank account customers are excluded from rewards, unless they hold another eligible product.

Suncorp Benefits is operated by Loyalty Corp Australia Services Pty Ltd ABN 39 615 958 873, available to eligible Suncorp Network brand customers. Use of Suncorp Benefits is subject to its Terms and Conditions and the operator's Privacy Policy.

Eligbile Customers