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Goodbye Suncorp Benefits.
Hello new rewards.
Get ready for a new way to be rewarded! There will be a new rewards program for eligible Suncorp Bank and Suncorp Insurance customers launching soon through the Suncorp App. A separate program will be available for eligible AAMI customers through the AAMI app and for eligible GIO customers through the GIO app. Apia customers will be able to access the new rewards program through their online services portal. This means Suncorp Benefits as you know it, will be switched off to make way for these new programs. The last day to access Suncorp Benefits is 27 June 2022.
What to do before Suncorp Benefits ends
Suncorp Benefits is switching off to make way for a new rewards program. The last day to access Suncorp Benefits is 27 June 2022.
Timeline
Dates are subject to change
Commonly asked questions
When things change, it’s normal to have a few questions! We get it, which is why we’ve put together some answers for you to understand more about the transition from Suncorp Benefits to our new reward programs.
Suncorp Benefits will be closing soon to make way for an exciting new rewards program! Purchasing has now closed and the last day to access Suncorp Benefits to view and save existing eGift cards is 27 June 2022.
Eligible customers will be able to access the new Suncorp rewards program via the Suncorp App and 'My Suncorp' on your computer. There will be separate rewards programs for eligible AAMI, Apia and GIO customers.
No, as we prepare for Suncorp Benefits to close and the launch of our new program you will no longer be able to purchase gift cards. You can continue to access Suncorp Benefits until 27 June 2022; however, this is only to save or spend gift cards you have previously purchased.
All eGift Cards purchased before Suncorp Benefits switches off will continue to be valid until their expiry date. If you experience any issues with your eGift card please contact 1300 989 502 for further assistance.
No, your eGift Cards will not be carried across to the new rewards program. Therefore, it is important to save your eGift card before the program closes. Your eGift card will be valid until its expiry date. Just take a screenshot of your barcode and PIN. If using your computer, you can save your eGift cards as a PDF or print them.
If using a smartphone or tablet you can simply take a screenshot of the barcode and PIN, or if using a computer, you can save your eGift card to PDF or print out.
You can continue to access your existing eGift cards via Suncorp Benefits until the program closes on 27 June 2022. To make sure you can continue to access your purchases once the program closes please save a copy of your eGift cards.
Current special offers & events for eligible AAMI customers can be found at https://www.aami.com.au/rewards-benefits/luckyclub.html. To purchase tickets to a current event simply click the corresponding event tile and follow the link.
AAMI will be launching a new rewards program in 2022 that will be available through the AAMI App and website. More news of this will be communicated when available.
Apia will be launching a new rewards program in 2022 that will be available through the Apia website. More news of this will be communicated when available.
GIO will be launching a new rewards program in 2022 through the GIO App. More news of this will be communicated when available.
Eligible customers will be able to access the new Suncorp rewards program via the Suncorp App.
Can’t find what you’re looking for?
We’re always here to help. So, if there’s anything else we can support you with relating to Suncorp Benefits please get in touch with our support team at 1300 989 502.
