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FAMILY & RELATIONSHIPS

Our Suncorp Spirit

8 March 2020

It’s why we go the extra mile.

At Suncorp, it’s in our nature to do what’s right for our customers and our communities in moments both big and every day.

It’s this spirit that is captured in our real stories. The stories of how we build relationships with our customers no matter how remote they are, and how we are there on the ground lending a hand through the tough times.

We aim to go above and beyond for our customers, communities and each other– it’s what we’ve always done, and that’s the Suncorp Spirt that we want to share.

The Story of Barb and the Suncorp Customer Support Team

In February 2019, Townsville, Queensland experienced some of the worst floods on record, and many of our Suncorp customers were impacted. When a weather event like that hits, our team springs into action, and rally together to get on the ground to help. People like Barbara and Suncorp’s customer support team were some of the first on the ground lodging claims, and helping our customers get their lives back on track.

Being some of the first on the ground in a natural disaster to help people get their lives back on track… That’s the Suncorp Spirit.

This advertisement is based on actual events. In certain cases incidents, characters and timelines have been changed for dramatic purposes. Insurance products issued by AAI Limited trading as Suncorp Insurance.  Bank products issued by Suncorp-Metway Limited trading as Suncorp Bank. The different entities of the Suncorp Group are not responsible for, or liable in respect of, products or services provided by other entities of the Suncorp Group.

The Story of Aliesha and the Trebbin Family

Situated in rural Queensland in the town of Teelba, this is a true story which features our Agri-specialist Aliesha and our customers, the Trebbins family. When their family farm hadn’t seen much rain in years, Aliesha helped arrange finance for vital equipment.

Helping arrange vital equipment and building relationships that last the distance… That’s the Suncorp Spirit.

This advertisement is based on actual events. In certain cases incidents, characters and timelines have been changed for dramatic purposes.  Loans are provided by Suncorp-Metway Ltd ABN 66 010 831 722, Australian Credit Licence 229882 (“Suncorp Bank”) to approved applicants only. Fees, charges, terms and conditions apply and are available upon request.

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