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Buying a home

What is the loan approval process and how long does it take?


If you’ve applied for a home loan, waiting for approval can be an anxiety-inducing process. We try to make it as smooth as possible, but there’s no denying that buying a house is a big deal, so it’s not surprising that the emotions involved can tend towards the extreme end.

However, knowing how the process works and what to expect can make things a little less stressful.

Ensure your application is complete

To make the approval process as quick and easy as possible, you should make sure that your application is complete. This involves checking that all your personal information is correct, that your income and expense details are accurate, and that any requested documents are supplied. If you’re not sure that everything is in order, please chat to your Suncorp Bank Home Loan Specialist or mortgage broker. Better to double-check everything now than run into a hurdle later.

Verification and credit check

Once your completed application is submitted, all the information you’ve provided will be verified to ensure that it meets Suncorp Bank requirements. If you’ve been as accurate as you can, this stage should be pretty painless. Suncorp Bank will also conduct a credit check.

After these checks, Suncorp Bank will confirm any applicable conditions on the loan, such as a requirement that the property be insured. At this stage, a property valuation may be conducted, and a search on the title to ensure that there are no special circumstances that could impact the purchase.

If any further information or documentation is required, your Suncorp Bank Home Loan Specialist will let you know.

Final approval

Once these conditions have been met, you’ll receive notice of your approval outcome from your Suncorp Bank Home Loan Specialist.

There’s no fixed period within which an outcome is guaranteed, but the whole process generally takes a few business days.

Next steps

If your loan is formally approved, Suncorp Bank will send you your home loan contract. This should be thoroughly checked, with a second (or third!) set of eyes on it if you need them, before being signed and returned as soon as possible.

When the contract is received and all the requirements are met, the loan application will proceed to settlement.

If you have any questions about our loan approval process, please send Suncorp Bank an enquiry, or book an appointment with a Suncorp Bank Mobile Lender.

The information is intended to be of a general nature only. We do not accept any legal responsibility for any loss incurred as a result of reliance upon it – please make your own enquiries. 

Any advice contained in this document has been prepared without taking into account your particular objectives, financial situation or needs.  For that reason, before acting on the advice, you should consider the appropriateness of the advice having regard to your own objectives, financial situation and needs. Where the advice relates to the acquisition, or possible acquisition, of a particular financial product, you should consider the Product Disclosure Statement before making any decision regarding the product. Contact us for a copy.

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