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The Suncorp App: How to get yourself set up

14 May 2020

The Suncorp App's latest release lets you bank, budget, access discounts and more – all from the comfort of your living room.

Download the Suncorp App

Why download the Suncorp App?

The Suncorp App isn’t just about account management, it’s also a lifestyle app. And budgeting is one of the lifestyle things it’s handy for. The in-app Dollar Tracker automatically sorts your spending into categories like food, utilities and entertainment. So, you’ll get insights into your spending habits without having to pull out that spreadsheet! The Suncorp mobile app also lets eligible customers access various discounts on groceries, fuel and many other everyday essentials in-app!

Explore Suncorp Benefits

And of course, the Suncorp App has all the standard stuff too – account and policy management, eStatements, money transfers and more. You don’t even need to be a Suncorp Bank customer to use it! AAMI, GIO, Shannons, APIA and CIL customers can use it too!

How to set up the Suncorp App

Download it

Search ‘Suncorp App’ in your phone’s Apple or Android Play Store and click ‘download’. Alternatively, visit the Suncorp App page and opt for a direct link to the app via text message.

Provide your details

New customers

  1. Under the ‘Banking’ tab, click ‘Open a bank account’.
  2. Provide your details. This includes your full name, email address and postcode.
  3. Verify your ID in-app: just show 1-2 forms of primary ID.
  4. Click the account activation link in your email confirmation.

Existing customers

  1. Click ‘Add an existing account’ under the ‘Banking’ tab.
  2. Provide your Internet Banking customer ID and password.
  1. Click ‘Add an existing policy’ under the ‘Insurance’ tab.
  2. Provide the email and password you have on file with us.

How do I link my accounts/policies?

Tap ‘Manage’ on the right-hand menu after launching the app. Select the type of product you want to link (for e.g. bank account or insurance policy) and enter your policy or account number. Your specific product should appear on screen. Select it and tap ‘Add’. Head to the ‘Policies and accounts’ section to view all your linked products.

You can use Apple Pay too!

Simply link a card under ‘Manage Account’ and add it to the ‘Apple Wallet’ section.

How to redeem eGift cards with the Suncorp App

See that gift symbol titled ‘Rewards’ at the bottom of the home screen? That’s your portal to discounts from Australia’s biggest retailers (think JB-HiFi and your favourite supermarkets). You need to be a Suncorp customer to get in on the deals, so make sure you’ve linked your banking or insurance products to the mobile app before you start browsing rewards.

Your eGift cards can be claimed online and in-store. Need help? Call 1300 786 277 and we’ll get you on your saving journey!

How safe is the Suncorp App?

We know the online world has its risks. That’s why our mobile app comes with a range of security features like real-time fraud detection, multi-factor authentication (both your device and login details are reviewed) and security encryption. So, the next time you launch the secured Suncorp App, know that you can bank, save and budget with confidence!

Download the Suncorp App

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Information is intended to be of a general nature only and any advice has been prepared without taking into account any person's particular objectives, financial situation or needs. You should make your own enquiries, consider whether advice is appropriate for you and read the relevant Product Information Document before making any decisions about whether to acquire a product.

Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S, and other countries and regions.

The Reward and Recognition program ("Suncorp Benefits") is being operated by EONX Services Pty Ltd ABN 39 615 958 873. To register for Suncorp Benefits you must hold a current eligible personal policy or an eligible personal product or service from one of the brands in the Suncorp Network. Purchase limits apply to each individual retailer. See full Terms and Conditions. Use of Suncorp Benefits is subject to the operator’s privacy policy.