Important announcement from InsureMyRide

We'd like to let you know that from 23rd February 2017 InsureMyRide insurance policies will no longer be issued.

What does this mean for me?

Customers looking for motorcycle insurance

For those looking to take out a new motorcycle insurance policy:

If you are currently looking for motorcycle insurance and you are passionate about your motorcycle, you might like to take a look at Shannons – one of Australia’s leading motorcycle insurance providers.

View Shannons Motorcycle Insurance

For those looking for a CTP insurance policy:

If you are looking for a NSW CTP Green Slip for your motorcycle, GIO may also be able to help you.

View GIO NSW CTP Green Slip Insurance

Claims contact details

To make a claim on Comprehensive, Third Party or Theft cover, call 13 Bike (13 2453)

To make a NSW CTP (Green Slip) insurance claim, please go to NSW CTP Make a Claim page.

Contact Us

Type of contact

Full name

Email address

Tell us why you're contacting us

Policy documents

Click on the links below to read our Motorcycle Policy Document (known as a Product Disclosure Statement) as a downloadable Adobe Acrobat file. If a Supplementary Product Disclosure Statement is shown below, it also forms part of the Policy Document.

Your guide to Premium, Excesses, Discounts & Claims

For additional information about how we calculate your bike insurance premium, the excesses that apply to your policy, discounts that may be applicable and for examples of how we pay bike claims, choose the InsureMyRide – Premium, Excesses, Discounts & Claims Guide that applies to you.

View our Premium, Excesses, Discounts and Claims Guide.

Insurance Fraud Hotline

NIU, Fraud & Intelligence
Locked Bag 32524
Brisbane QLD 4001
Email Insurance Fraud

Service of legal documents

InsureMyRide is part of the Suncorp Group, and the contact details for service of legal documents (including writs, subpoenas, and garnishee orders) are the same across the Group.

The General Insurance Code of Practice

InsureMyRide believes insurance companies should always do the right thing. We’re right behind the General Insurance Code of Practice, which sets the standards of customer service given by the insurance industry. Basically, it keeps us on our toes and keeps us squeaky clean, and it covers things like buying insurance, claims handling and dispute resolution.

The Code is the general insurance industry’s promise to be up-front in the way it deals with its customers, and rightly so. You can get more information about the Code by visiting the Insurance Council of Australia.  

Insurance Council of Australia

Find out more about the General Insurance Code of Practice.