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Travel Insurance claims

Need to make a claim or track an existing claim?
It's ok, that's why you have insurance, we're here to help.

Sun self-service step 1

What you'll need before claiming

  • Your Suncorp policy number
  • Details about when the event occurred and what happened.
  • Details of other people or vehicles involved.

Sun self-service step 2

Available options to make a claim

for Travel Insurance

Call Us

Emergency assistance24 hours / 7 days a week

Monday–Friday, 8.30am–5.30pm

Within Australia 1800 646 279
From overseas +61 7 3305 7057
(We accept reverse charges)

Got a Question?

Ask Scout, the Suncorp Virtual Assistant