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Free Suncorp Insurance Home Assist Conditions

  1. This offer is for one (1) year of Suncorp Insurance Home Assist at no extra cost (“Offer”). Geographical limitations apply to the availability of Suncorp Insurance Home Assist.
  2. The Offer Period is 05/12/2021 to 06/02/2022 for the quote and purchase method in clause 3.
  3. To receive the Offer, you must quote for and purchase a new Suncorp Home Building Insurance policy or combined Suncorp Home & Contents Insurance policy, with Suncorp Insurance Home Assist selected, during the Offer Period and meet the other requirements in these terms and conditions (“Eligible Customer”). You must quote and purchase via one of the following means:
    1. Suncorp Contact Centre; or
    2. Online at; or
    3. Direct communication to customers: quote and purchase via the unique address that is made available by Suncorp Insurance to customers, this may be via a personalised email.
  4. This Offer is not available in conjunction with any “Double Up Now and Save” promotion or other promotional offers which may run from time to time.
  5. This Offer is not applicable to any Suncorp Home Contents policy (i.e. with contents cover only) or where Suncorp Home Building is added to an existing Suncorp Home Contents policy.
  6. If you receive this Offer, the total premium payable for your new Suncorp Home Building Insurance policy or combined Suncorp Home & Contents Insurance policy with Suncorp Insurance Home Assist selected will be discounted by the amount that would otherwise be payable for Suncorp Insurance Home Assist (“Discount”).
  7. The Offer is only available for the first year of a new policy. After the first year, this offer will no longer apply, and you will need to pay for Suncorp Insurance Home Assist cover as an optional cover on your policy. You may call Suncorp Insurance at the time of receiving any renewal documents if you do not want the Suncorp Insurance Home Assist cover.
  8. The Discount is applied to the premium before we add taxes and charges. If you are eligible for other discounts (in addition to this Discount), we will apply each discount in a predetermined order to the already discounted premium, usually before adding taxes and charges.
  9. The Promoter and issuer of insurance is AAI Limited ABN 48 005 297 807 trading as Suncorp Insurance (Suncorp Insurance). All quotes provided are subject Suncorp Insurance’s normal underwriting criteria. Please read the Product Disclosure Statement before buying this insurance. Go to for a copy. The Target Market Determination is also available.
  10. Suncorp Insurance Home Assist is an optional cover only available in conjunction with home cover under Suncorp Home & Contents Insurance or Suncorp Home Building Insurance and is not available to be used until 24 hours after adding it to your policy.
  11. All quotes are subject to Suncorp Insurance’s normal underwriting criteria.
  12. Suncorp Insurance reserves the right to:
    1. verify a customer satisfies these terms and conditions; and
    2. vary, amend, extend, cancel, or withdraw, all or part of this Offer at any time and without notice at its sole discretion.