We will settle your claim utilising our repairers and suppliers to ensure you’re put back in the position you were prior to the loss or damage that has occurred.

We will work with you to ensure that the repairs are completed and the replacement item is like for like or similar to what you previously had based on specifications. We can at times request an itemised quote from you for repairs or replacement depending on the situation.

For more information on the claims process, refer to the PDS.