What do I need to do to lodge a home insurance claim?
Quickly and easily make a home insurance claim online or via the Suncorp Insurance App – 24 hours a day, 7 days a week.
All you need is:
- your Suncorp policy number,
- details about when the event occurred and what happened,
- details of what has been affected (e.g. broken window, roof damaged by fallen tree) and the make and model of any damaged contents items, and
- police report details if applicable.
Make your claim and once submitted, you can track its progress online.