If my home becomes inaccessible or cannot be lived in as a result of damage or a natural disaster, what should I do?
First, make sure everyone is safe and out of danger. Then make a claim and let us know if your home isn’t safe to stay in or if you require emergency assistance.
If you have a Suncorp Home Insurance policy and you can’t live in your home after an insured event, you may be entitled to cover for reasonable and necessary temporary accommodation costs for the time it takes to repair or rebuild your home so it can be lived in again.
Once your claim is lodged, we’ll appoint the required builder or supplier to mitigate further loss or damage to the property.