When can I access the Cyclone Resilience Benefit?
Our Cyclone Resilience Benefit is available for eligible Suncorp Home and Landlord Insurance customers from 16 February 2016. Eligible customers with existing policies who contact us to answer the new cyclone resilience questions will receive a pro-rata refund which represents the premium reduction for the period between when they contact us to answer the questions and their next renewal date. Customers taking out a new policy or renewing a policy after 16 February 2016 will receive the premium reduction if eligible.