How do I know if my policy is active?
If you’ve got a personal insurance policy (that’s things like home or car insurance), you can check to see whether it’s active and in force by logging in to My Suncorp.
All policies must be added to My Suncorp manually, so if you haven’t already, click ‘Add policy’ and enter your policy details. From there, you’ll be able to view your policy dates by selecting ‘View policy’. If you can’t seem to add your policy or you don’t have your policy details handy, you can speak to a customer service representative by calling 13 11 55.