Suncorp customers may find their total premium is higher than last year, due to the Emergency Services Levy (ESL). This levy is charged by other NSW insurers too. The money collected by insurers is contributed to the NSW State Government to meet funding obligations. It covers vital NSW emergency services, including Fire and Rescue NSW, the NSW Rural Fire Services, and the NSW Emergency Services. The NSW State Government has increased the fund required to cover these services.

Your quote, new business or renewal schedule will display the amount of ESL you are required to pay.

If you want to know more about how the levy might impact the cost of your insurance, please contact us.

For general information about the ESL, you can:

• Call the FESL Hotline on 1300 787 872,
• Visit the NSW Government Emergency Services Property Levy website, or
• Visit the NSW Government Revenue ESL information page