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We're here for our business customers

We have financial assistance and lending options to help make things more manageable for small and medium-sized businesses impacted by COVID-19.

Updated on: 02/11/2020

Options available for Small & Medium Enterprises (SME’s) impacted by COVID-19

Financial Assistance

Financial assistance is determined based on your individual circumstances but, if deemed appropriate, may include:

  • Deferral of principal and/or interest repayments on term loan facilities*
  • Conversion from principal and interest repayments to interest-only repayments
  • A loan term extension
  • Deferral of instalments on equipment finance facilities
  • Waiving merchant rental and minimum monthly fee for up to 6 months
  • Temporary overdraft to bridge Job Keeper Payment

*Interest will be capitalised during the term of any deferral period, and the term of the facility extended unless otherwise advised.

If you are already receiving COVID-related financial assistance, we will contact you to discuss your individual circumstances before your existing assistance period ends.

How to apply

If you would like to apply for financial assistance, and you have less than $3 million in business debt with Suncorp, complete the form below, collate the supporting documentation (see FAQs) and email the documentation to customer.assist@suncorp.com.au.

A member of our Customer Assist team will then review your information and contact you to discuss your options.

Application Form

If you have a Relationship Manager please contact them directly to discuss your options.

Learn more about assistance when your business is experiencing financial difficulty.
View Business Assistance FAQs.

SME Support Loan

To continue supporting the Australian economy's recovery from the impact of COVID-19, Suncorp Bank's SME Support Loan is available for a short time only for eligible new and existing customers (subject to lending criteria).

Your business may be eligible to borrow up to $1,000,000 on the following terms:

  • Loan term up to 5 years
  • Secured or unsecured
  • Low variable interest rate
  • No establishment or account keeping fees

Find out more

Reduced Interest Rates & Fees

We’ve reduced a range of interest rates across a number of our small business lending products. Learn more about Suncorp business loans.

We’ve removed all monthly account keeping fees for business deposit accounts. From 3 April 2020, we also removed all business deposit account transaction fees as well as providing free Online Telegraphic Transfers via Global Payments. Learn more about Suncorp business banking accounts.

Frequently Asked Questions

Financial assistance for Small and Medium Enterprises (SMEs)

Assistance with other Suncorp Bank products and services

All COVID-19 information

Things you should know:

Business Lending Products are issued by Suncorp-Metway Ltd ABN 66 010 831 722 Australian Credit Licence number 229882 (“Suncorp Bank”). Equipment Finance Products are offered by Suncorp Metway Advances Corporation Pty Ltd ABN 89 100 845 127. To approved applicants only. Fees, charges, terms and conditions apply and are available on request.

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