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Current Small Business Loan Service Levels

Information for Brokers

View Suncorp Bank small business loans

Small Business Loans - $0 to $1m

Initial Assessment

Documents Preparation

Certification for Settlement

    Service Level Agreement (SLA)

10 Days

5 Days

6 Days

Actual Service Delivery Time (SDT)

7 Days

 

5 Days

6 Days

SLA = standard service level agreement
SDT = our actual position against our desired service level agreement

Small Business Loans - $1 to $3m

These transactions are managed by dedicated SME bankers. Please refer to your SME BDMs for information.

Personal Banking

BSB: 484-799
Swift-Code: METWAU4B

Business Banking

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Products and services including banking and insurance (including home and car insurance) are provided by separate companies in the Suncorp Group. Suncorp Bank is only liable for the banking products or services it provides and not the products and services of the other companies in the Suncorp Group. Any advice has been prepared without taking into account your particular objectives, financial situation or needs, so you should consider whether it is appropriate for you before acting on it. Please read the relevant Product Disclosure Statements before you make any decision regarding these products. The Target Market Determination are also available. Copies of historical TMDs for credit card products can be obtained by calling 13 11 55.