Current Small Business Loan Service Levels

Information for Brokers

View Suncorp Bank small business loans

Small Business Loans - $0 to $1m

Initial Assessment

Documents Preparation

Certification for Settlement

Service Level Agreement (SLA)

10 Days

5 Days

6 Days

Actual Service Delivery Time (SDT)

7 Days

5 Days

6 Days

SLA = standard service level agreement
SDT = our actual position against our desired service level agreement

Small Business Loans - $1 to $3m

These transactions are managed by dedicated SME bankers. Please refer to your SME BDMs for information.

Suncorp Bank acknowledges the traditional custodians of the land on which we conduct business and pay our repsects to Elders past, present and emerging.

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Current Small Business Loan Service Levels

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