General enquiries and feedback form
Existing Account Queries
For security reasons our Customer Services Representatives are not able to act on any service instructions provided in relation to a current account via this form. Customers with a specific query about existing products should not use this form. Please phone 13 11 75 and speak with a Customer Service Representative, or use the secure message feature in Internet Banking.
Write to us
PO Box 1453
Brisbane QLD 4001
Customer Relations Unit
To message our Customer Relations team please select the Compliment/Complaint query from the drop down above.