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Feedback & enquiries

Whether it's a question, a suggestion, compliment or even a complaint - we're here to listen.

Existing Account Queries

For security reasons our Customer Services Representatives are not able to act on any service instructions provided in relation to a current account via this form. Feel free to call us on 13 11 55, or use the secure message feature via Internet Banking.

Your Details

The following details are optional, however providing us with as much detail as possible allows us to confirm who you are and better respond to your feedback.

Street adddress, P.O. Box, Apartment, Floor, Building, Suburb etc

Terms And Conditions

Write to us

PO Box 1453
Brisbane QLD 4001

Specialist Contacts

Customer Relations Unit
Suncorp-Metway Ltd
IPC - RE058
Reply Paid 1453
Brisbane Q 4001
Send email

Suncorp Share Trade
GPO Box 4490
Sydney NSW 2001
Send email

International Trade Finance
Specialist Sales Support
GPO Box 1453
Brisbane QLD 400
Send email

Financial difficulty
Suncorp Bank Financial Hardship Team IPC 4RE055
GPO Box 1453
QLD 4001
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Customer Relations Unit

To message our Customer Relations team please select the Compliment/Complaint query from the drop down above.