Does this service cost anything?
There is no charge for the Mobile Lender Service and all advice is obligation-free.
What do I need to take to an appointment?
Your Mobile Lender will contact you 24 hours before your interview to confirm your appointment and the information you will need to have ready. As a guideline, information such as income documents, loan contracts, and bank statements are usually required however your Mobile Lender will advise your specific requirements prior to your meeting.
How many visits will there be?
You will have an initial visit with your Mobile Lender to discuss your requirements and work through the application process. From there, your Mobile Lender will stay in contact with you via phone or email to provide updates along the way. Additional visits can be arranged at your request.
Can I choose my Mobile Lender?
We have a number of Mobile lenders located across Australia and you would normally be put in touch with the Mobile Lender who looks after your geographic area. For repeat business, you can work with your original Mobile Lender as long as it suits you to continue that relationship.
Things you should know
Banking products are issued by Suncorp-Metway Ltd ABN 66 010 831 722 AFSL No 229882 Australian Credit Licence 229882 (“Suncorp Bank”) to approved applicants only. Please read the relevant Product Information Document and the Terms and Conditions before making a decision regarding any Suncorp Bank products. Fees, charges, terms and conditions apply and are available on request or on our Product Information Documents and Forms page.