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Home Loan Cashback

Our loan Cashback feature is an easy way to get access to the extra payments you’ve made on your variable home loan1

Register for Cashback online
How to complete a once off request

How does Cashback work?

Let's look at an example.

After 12 months, John has repaid $30,000 of a $320,000 home loan in monthly payments of $2,500 ($2,130 minimum monthly repayment, plus $370/month extra). In the below table, you can see the result of what John now has access to through cashback.

amounts of cashback over 12 months

Based on a scenario with a 30 year term and a variable interest rate of 7.00% p.a. and a repayment frequency of monthly, with principal and interest repayments.

Accessing cashback on a home loan

Option 1: Online Cashback for ongoing access

New home loans will not automatically have online cashback established.

All borrowers/guarantors to a loan must be registered to Internet Banking and must agree to Online Cashback by completing the registration form.

Once approved and established, any borrower can request a cashback via internet banking, as an ongoing feature.

When using Online Cashback, the funds are required to be transferred to your Suncorp bank account.

Need to Know

  • This feature is not available for loans in company names.
  • A request must be completed for each home loan
  • Terms and conditions (held within the registration form) must be read and agreed by all Borrower/s and Guarantor/s (if applicable).
  • All borrower/s and guarantor/s (if applicable) will be required to sign the request.
  • This form is required to have a wet ink signature, or a scanned copy of the wet ink signed form.
  • If you require the form to be issued to you for the option to provide a digital signature, please call 13 11 55 or visit your nearest store.
  • You will receive a secure message advising the outcome of the Online Cashback registration request. If you do not receive a secure message within 10 working days, please contact us on 13 11 55.

Register for Online Cashback

  • Go to Internet Banking
  • Go to our Home Loan Service Request
  • Select 'Set up/Request a Cashback withdrawal'
  • Fill out your Details
  • Select 'Register for Online Cashback'
  • Read and accept the Declaration
  • Follow the instructions onscreen, or in the email sent to you, to finalise your request.

Option 2: Cashback Withdrawal Request for once off requests

If you do not wish to register or are not eligible to register for online Cashback, you can still access Cashback by completing a once off Cashback withdrawal request.

Need to Know

  • All borrower/s and guarantor/s (if applicable) must sign the once off withdrawal request.
  • A minimum withdrawal of $1,000 applies. The amount noted as available cashback, will be shown within the home loan account details within your Internet Banking profile.
  • Future cashbacks can be requested, but a Cashback Withdrawal Request will be required to be completed each time.
  • Terms and conditions (held within the registration form) must be read and agreed by all Borrower/s and
  • All borrower/s and guarantor/s (if applicable) will be required to sign the request.
  • This form is required to have a wet ink signature, or a scanned copy of the wet ink signed form.
  • If you require the form to be issued to you for the option to provide a digital signature, please call 13 11 55 or visit your nearest store.
  • Your request will be processed within 2-3 working days.
  • If the cashback request is urgent and for an amount less than $10,000, you can return the completed form to your local store for immediate processing.
  • Alternatively, upon finalisation of your electronically lodged cashback request, you can phone 13 11 55 to see if your request can be expediated.

How to complete a Cashback Withdrawal Request as a once off

Make your next move with confidence

What can I expect?

Whether you want to get pre-approval, a new loan or refinance your existing loan with Suncorp, you can apply quickly online. Your dedicated lender will review your application and reach out to you in the next business day to discuss your options and answer any questions you have.

Save time, get started online

Are you buying a home or looking to refinance?
You can apply online in around 10 minutes.

What can I expect?

100% obligation free advice

Our experienced home lending team are happy to answer all your questions. They'll call you within 24 hours to discuss your home lending needs.

For all queries about existing Suncorp Home Loans call 13 11 55 Mon-Fri 8am-6pm (AEST)

1 Cashback is not available on Fixed Rate Home Loans. Online Cashback is not available for loans in company names.

2 Available Cashback may exclude any recent cheque, direct debit or pay at post payments. You need to apply for Cashback which is available subject to conditions specified in the contract. Please read those conditions carefully. A Cashback fee may be charged. External transfers cannot be performed using online Cashback. Cashback fee is $20.00. However, no charge applies for the: first Cashback transaction per calendar month for the Standard Variable Rate or Ready Access loans, first Online only Cashback transaction per calendar month for Back to Basics Variable Loan. The Cashback fee will be charged and rebated where applicable. Minimum withdrawal amount is $1000.

Banking products are issued by Suncorp-Metway Ltd ABN 66 010 831 722 AFSL No 229882 Australian Credit Licence 229882 (“Suncorp Bank”) to approved applicants only. Please read the relevant Product Information Document, Lending Fees and Charges and the Home Package Plus Terms and Conditions before making a decision regarding any Suncorp Bank products. Fees, charges, terms and conditions apply and are available on request or on our Product Information Documents and Forms page.

Got a Question?

Ask Scout, the Suncorp Virtual Assistant