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To close your PayID:

  • Log into the Suncorp App and click on the ‘cog wheel’ at the top left corner of the Banking page.
  • Select ‘PayID’ and then tap on the PayID you want to close.
  • Tap the ‘Close PayID’ button near the bottom of the PayID Details screen.

If you need assistance, please get in touch with us or head to a Suncorp branch.