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To close your PayID you can do so in the Suncorp App:

  1. Launch the Suncorp App and go to the Banking tab and select ‘Manage’.
  2. Under ‘Payments’, tap ‘PayID’, and then select the PayID you’d like to close.
  3. Tap ‘Close PayID’ and follow the prompts.

Otherwise, please call 13 11 55 to close your PayID.