All Using Our Services FAQs

To change the personal account your PayID is linked to:

In the Suncorp Bank App:

  • Log in and tap the ‘cog wheel’ at the top left corner of the banking page.
  • Tap ‘PayID’ and then select your PayID for more details.​
  • Tap the ‘edit’ symbol and follow the prompts.

For a PayID linked to a business account, call us on 13 11 55 or head to a Suncorp Bank branch.

Commonly asked questions

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