How to request assistance for your business
Financial hardship can happen to any business. If you're unable to make business loan repayments or you think you will be soon, we can help you get back on track.
Suncorp Bank's business support can include:
1. Get started by organising information about your business’ financial situation.
Help us understand where your business stands financially. If possible, please provide:
2. Submit a Request for Financial Assistance (Business) form
This form assists us in considering how we can help your business, but it isn’t mandatory. You can provide the information in another format, for example in an email or a spreadsheet.
For customers who have difficulty providing a request in writing, please call us on 1800 225 223 (8:30am-5pm, Mon-Fri, AEST).
Everything you tell us is confidential and assessed on a case-by-case basis.
How to submit your request:
Post: Suncorp Bank Customer Assist Team IPC 4RE055, GPO Box 1453, Brisbane, QLD 4001
Has your business been affected by drought?
Suncorp Bank has a long history of supporting farming families through cycles of drought and flood.
If your agribusiness has been affected by drought, Suncorp Bank has flexible finance options for times of hardship. We urge you to contact us sooner, rather than later, so we can offer you the right assistance immediately.
What happens once you’ve submitted a Financial Assistance request?
Rest assured that while we’re considering your business’ request, we won’t do anything to change the status of your loans.
Things you should know
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Banking products are issued by Suncorp-Metway LTD ABN 66 010 837 722 AFSL No 229882 Australian Credit Licence 229882 (Suncorp Bank)