Verified by Visa FAQs
No. You’ll be automatically covered by active Suncorp Visa Debit cards, including Business Visa Debit cards.
No. There aren’t any fees for using Verified by Visa.
No, you shouldn’t. Visa will assess a range of factors to determine whether a transaction requires further authentication.
This is proof that Verified by Visa is working to make your online experience as safe and secure as possible.
No problem. If you’re unable to enter the one-time Passcode which is supplied via SMS into the webpage, you’ll be prompted to enter additional information to help us confirm your identity.
You can still make online purchases at merchants that don’t offer Verified by Visa. Your purchase will be processed as a regular online transaction, but without the added security of Verified by Visa.
Verified by Visa provides additional security assurances when using your Visa Debit card to make online purchases.
You can shop online with Verified by Visa protection at any online merchant that supports Verified by Visa. You can identify these sites by looking for the logo at the top of the page.
It’s a more secure method for checking that it’s you making the purchase.