Why isn’t my fingerprint working on the Suncorp Mobile Banking app?
Delete the registered fingerprint on your device and set it up again to use Fingerprint Login. If it’s still not working, you can use your existing password or Passcode to sign-in to the app.
Commonly asked questions
- What is a security token and how do I order one?
- Where is my nearest ATM?
- How do I find a cash and cheque deposit ATM?
- What do I do if I've forgotten my customer ID?
- Why am I having difficulty logging onto Internet Banking?
- I need a copy of my eStatments, where can I get them?
- What is my Internet Banking Customer ID?