Your browser version is no longer supported, so you may experience issues while using this site.
Please upgrade to a current browser to enjoy the best experience.

 All Using Our Services FAQs

If you’re having trouble accessing Internet Banking online, try:

  • Re-typing the address. Please make sure you’re typing suncorp.com.au/banking into your web browser, and not using an old website address you may have saved elsewhere.
  • Updating your browser. If your browser isn’t up to date, you may not be able to perform certain transactions or view content. We recommend: Internet Explorer 11 or above, Microsoft Edge or above, Google Chrome 65 or above, Mozilla Firefox 59 or above and Safari 11.03 and above.
  • Clearing the cookies and cache in your Internet browser, then try again.
  • Using a different Internet browser, such as Firefox, Internet Explorer or Chrome, and see if the error continues.

Commonly asked questions

Need more help?

If you haven't found what you're looking for, please get in touch

 Call 13 11 55

 Ask us on Facebook

Personal Banking

BSB: 484-799
Swift-Code: METWAU4B

Business Banking

Legal information  Privacy policy  Cookie & data policy  Accessibility  Sitemap

© Copyright Suncorp-Metway Ltd ABN 66 010 831 722 AFSL No 229882 Australian Credit Licence 229882 (“Suncorp Bank”). Registered office: Level 28, 266 George Street, Brisbane Qld 4000. In accessing Suncorp's site you agree to our Online Terms & Privacy Statement. Please ensure that you read these before accessing the site.

Products and services including banking, superannuation and insurance (including home and car insurance) are provided by separate companies in the Suncorp Group. Suncorp Bank is only liable for the banking products or services it provides and not the products and services of the other companies in the Suncorp Group.