How do I know if my transfer to someone has worked?
If your transfer to someone is successful, you’ll get a screen receipt with the transaction details, including the reference number. Please note that it can take up to 3 business days for recipients of external transfers to receive transferred funds.
Commonly asked questions
- What is a security token and how do I order one?
- Where is my nearest ATM?
- How do I find a cash and cheque deposit ATM?
- What do I do if I've forgotten my customer ID?
- Why am I having difficulty logging onto Internet Banking?
- I need a copy of my eStatments, where can I get them?
- What is my Internet Banking Customer ID?