Your browser version is no longer supported, so you may experience issues while using this site.
Please upgrade to a current browser to enjoy the best experience.

 All Using Our Services FAQs

If your transfer to someone is successful, you’ll get a screen receipt with the transaction details, including the reference number. Please note that it can take up to 3 business days for recipients of external transfers to receive transferred funds.

Commonly asked questions

Need more help?

If you haven't found what you're looking for, please get in touch

 Call 13 11 55

 Ask us on Facebook

Personal Banking

BSB: 484-799
Swift-Code: METWAU4B

Business Banking

Legal information  Privacy policy  Cookie & data policy  Accessibility  Sitemap

© Copyright Suncorp-Metway Ltd ABN 66 010 831 722 AFSL No 229882 Australian Credit Licence 229882 (“Suncorp Bank”). Registered office: Level 23, 80 Ann Street, Brisbane QLD 4000. In accessing Suncorp's site you agree to our Online Terms & Privacy Statement. Please ensure that you read these before accessing the site.

Products and services including banking and insurance (including home and car insurance) are provided by separate companies in the Suncorp Group. Suncorp Bank is only liable for the banking products or services it provides and not the products and services of the other companies in the Suncorp Group. Any advice has been prepared without taking into account your particular objectives, financial situation or needs, so you should consider whether it is appropriate for you before acting on it. Please read the relevant Product Disclosure Statement before you make any decision regarding this product. The Target Market Determination is also available.