What is an External Funds Transfer Password (ETP), and when do I need one?
An ETP is a password you’ll need to transfer funds to external accounts. It’s different from your Internet Banking password and provides extra security for your transactions.
To apply, log in to Internet Banking and select the ‘Security’ section followed by ‘external transfer password application’. You’ll get your ETP by post for security reasons. If you lose your ETP, you can request a replacement through Internet Banking.