You can only use the Suncorp Bank Secured App on one device. If you register the App on a new device, the App will deactivate on the first device. 

Here’s how you can transfer your Suncorp Bank Secured App to a new device:

  • Download the Suncorp Bank Secured App from Google Play™ or the App Store® onto the new device.
  • Log into the Suncorp Bank Secured App on your new device using your existing Suncorp Bank Customer ID and password.

If no longer have access to your previous device, please contact us.