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What happens if my physical credit card is lost or stolen?
If you lose your card (or it’s stolen) let us know right away on 13 11 55 and we can block it from being used. You can also cancel your card by logging on to Internet Banking.
We’ll get a replacement card to you as soon as possible. Once we’ve cancelled your old card, you’ll still be able to use Samsung Pay as your new card will be connected to your Samsung device.
