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My credit card is greyed out in Samsung Pay, what does this mean?
If your card has been greyed out in the Samsung Pay app, this means that your card has been suspended. Please contact us on 13 11 55, or +61 7 3362 1712 if you’re overseas. You can also send us a message using this form.
Commonly asked questions
- What is Samsung Pay and how do I pay with it?
- What devices can I use Samsung Pay with?
- What do I need to start using Samsung Pay?
- Can I use Samsung Pay overseas?
- Can I register the same card with more than one device using Samsung Pay?
- What happens if my phone is lost or stolen?
- What happens if I get a new Samsung device?
