Your browser version is no longer supported, so you may experience issues while using this site.
Please upgrade to a current browser to enjoy the best experience.
I’ve made a financial difficulty request – how long will Suncorp take to make a decision?
If you have provided all the information we need, we have 21 days to review your situation and respond to your financial difficulty request. If we need further information during this time we will ask you for it, and we might take a further 21 days after that to make a decision.
If you don’t provide us with the requested information, we’ll make our assessment based on the information we have.