How do I process a 'Void transaction' on my EFTPOS terminal?
EFTPOS terminal | Instructions |
---|---|
Verifone VX520 and VX680 | Press MENU from the Home screen (Mobile VX680) or; Press the button under MENU (Countertop VX520)
Do not disclose your Merchant password to any unauthorised people. Only Credit card transactions can be voided. A voided transaction will not appear on the merchant statement, cardholder statement or settlement report. You can only void a transaction that is in the current day’s batch and it can only be voided prior to settlement. |
Ingenico ict250 and iwl255 | Press the MENU button from the Home screen:
Do not disclose your Void password to any unauthorized people. Only Credit card transactions can be voided. A voided transaction will not appear on the merchant statement, cardholder statement or settlement report. You can only void a transaction that is in the current day’s batch and it can only be voided prior to settlement. |